Tally Dascom 2810 - User Manual

Other manuals for Tally Dascom 2810

Quick Start Guide2 pages

Questions and Answers

A
Audrey CarlsonAug 20, 2025
Why is my Tally Dascom Printer display lit but not printing?
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  Wanda MendezAug 21, 2025
  If your Tally Dascom Printer display is lit but not printing, here are a few things to check: 1. Ensure the printer is online. If the display shows 'Offline', press the Online key and try printing again. 2. Verify the connection between the printer and the computer (interface cable). Ensure it's properly connected to both devices and that you're using the correct cable for your printer. Also, check that the printer is correctly configured for your computer via the Setup menu under Settings for interfaces (I/O). 3. Confirm the printer is working by printing a copy of the menu. 4. Make sure the top cover is closed. 5. Check that paper is properly inserted and loaded.
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Cassandra SmithAug 22, 2025
How to fix Tally Dascom 2810 smudged print?
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  Jessica BeasleyAug 22, 2025
  If your Tally Dascom Printer is producing smudged prints, consider the following: 1. Check the ribbon for damage (e.g., frayed edges). If damaged, replace it. 2. The printhead gap might be too small. Increase the gap. 3. If your printer has AGA = ON, enter a correction value greater than 0 (between 0 and +10).
D
Deborah ProctorAug 25, 2025
What to do if Tally Dascom 2810 Printer has a paper jam?
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  Jesse AllenAug 25, 2025
  If your Tally Dascom Printer has a paper jam, follow these steps: 1. Open the top cover and carefully remove the jammed paper by tearing it off at the tear-off edge. 2. Press the key to transport the paper backwards. 3. Support the paper return by gently pulling the paper in the correct direction. Before replacing the fanfold paper, ensure you: * Insert the paper straight. * Close the tractors after inserting the paper. * Adjust the tractors so the paper is straight but without tension. * Adjust the printhead gap to match the paper thickness (if AGA=Off). * Set the Head-up parameter to On.
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Robert MaldonadoAug 27, 2025
How to resolve pale print on Tally Dascom 2810?
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  Brandi EvansAug 27, 2025
  To resolve pale prints on your Tally Dascom Printer: 1. Check if the ribbon is used up or not correctly fitted. If so, replace or re-insert the ribbon cassette. 2. Ensure the printhead to platen gap is correctly set. 3. For printers with AGA = ON, enter a correction value less than 0.
K
Katelyn LarsonAug 28, 2025
Why is my Tally Dascom 2810 not feeding paper?
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  Jasmine DayAug 28, 2025
  If your Tally Dascom Printer is not feeding paper: 1. Check that the display shows the correct paperway. If necessary, select the correct paperway with the key Park. Ensure any optional paper types are correctly installed. 2. Make sure the paper guide is correctly adjusted at the side. If fanfold paper moves to the park position after tearing, manually drive the remaining paper to the park position with the key.
D
David CastilloAug 29, 2025
What causes missing dots within characters on my Tally Dascom 2810 Printer?
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  Matthew MillerAug 30, 2025
  If dots within characters are missing on your Tally Dascom Printer, consider the following: 1. Check the ribbon for damage and replace if necessary. 2. Set the correct printhead gap. 3. Inspect the platen for damage. 4. Check the printhead for damage. Use only genuine ribbon cassettes. If the platen or printhead are damaged, contact your dealer.
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davidwallsAug 31, 2025
How to troubleshoot a Tally Dascom 2810 Printer that prints undefined characters?
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  Brad BlairAug 31, 2025
  If your Tally Dascom Printer is printing undefined characters: 1. Check that the interface plug is correctly connected to both the computer and the printer. 2. Verify that the proper emulation and the correct character set (country, CG table, or character set) are selected in the Setup menu. 3. Check the length of the interface cable. 4. Set CX-bid in the advanced menu to Off. 5. Ensure the printer is properly adapted to the computer (configured). Check the parameter settings in the Setup menu under Settings for interfaces (I/O) and correct if necessary.
D
Denise WashingtonSep 2, 2025
What to do if Tally Dascom 2810 does not print with internal Ethernet interface?
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  Joseph MartinSep 3, 2025
  If your Tally Dascom Printer does not print (or intermittently does not print) with the internal Ethernet interface (ETH-INT): 1. Ensure a proper interface cable is used: Cat.5e, 100 MHz. 2. Check that the connected switch or hub is set like the printer's interface (e.g., 100 MHz, Full duplex or Autosensing). 3. Refer to the printer's menu to check the actual connection link status. 4. Observe the LEDs next to the RJ45 connector to understand the ETH-INT link status: green off (no link), green flash (link), orange off (half duplex), orange on (full duplex).
J
Jeanne DownsSep 4, 2025
Why is my Tally Dascom 2810 display dark?
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  Joshua AlexanderSep 4, 2025
  If the display of your Tally Dascom Printer remains dark, even when switched on: 1. Switch off the printer. 2. Check that the power plug is correctly connected to the socket on the printer and the wall socket. 3. Switch on the printer again. If it initializes and shows text, the connection is correct. If the issue persists: * Replace the power cord and repeat step 3. * Check the fuse and replace if faulty. * Verify power flow at the socket using a desk lamp or try a different socket and repeat step 3. * If the printer still does not power up, contact your dealer. Do not attempt to open the printer to avoid electric shock.
D
Dan MooreSep 6, 2025
What to do if Tally Dascom Printer display is lit, but the printer does not print?
- E
  Elizabeth HarperSep 6, 2025
  If your Tally Dascom printer's display is lit but it's not printing, here's what you can do: 1. First, ensure the printer is Online. If the display shows 'Offline', press the Online key and try printing again. 2. Next, check the connection between the printer and the computer by verifying the interface cable is correctly connected to both. Also, confirm you're using the correct interface cable for your printer and that the printer is properly configured for your computer. You may need to check the parameter set in the Setup menu under Settings for interfaces (I/O) and correct it if necessary. 3. To check if the printer is working, print a copy of the menu. 4. Also, make sure that the top cover is closed and paper is properly inserted and loaded into the printer.

Summary

Important Safety Instructions

General Safety Guidelines

Crucial instructions for safe printer operation and maintenance.

About this manual

Printer Overview

Identification of printer components and their functions.

Installation and Setup

Printer Installation

Steps for unpacking, placing, connecting, and powering on the printer.

Ribbon Cassette Installation

Procedure for inserting the printer ribbon cassette.

Printer Driver Installation

Guides for installing drivers on Windows and other OS.

Control Panel Operation

Understanding the control panel, display, and modes of operation.

Printer Configuration

Basic Settings

Adjusting print head gap, tear position, and character settings.

Menu System Navigation

Accessing and navigating the printer's menu for advanced settings.

Interface and Protocol Settings

Configuring serial, Ethernet, and other interface parameters.

Character Sets and Emulations

Selecting character sets, emulations, and fonts for printing.

Barcode Printing

Enabling and configuring various barcode types for printing.

Advanced Functions and Features

Advanced Menu Options

Accessing test functions and advanced printer configurations.

Paper Handling Settings

Configuring paper motion sensors, width detection, and margins.

PJL and Control Codes

Using PJL commands and control sequences for printer management.

Troubleshooting and Maintenance

Common Print Problems

Diagnosing and resolving issues with printing and paper feed.

Printer Care and Cleaning

Procedures for routine maintenance and cleaning.

Specifications and Accessories

Technical Specifications

Detailed performance data, dimensions, and environmental conditions.

Available Options and Accessories

List of optional hardware, interface modules, and consumables.

Tally Dascom 2810 Specifications

General

Type	Dot Matrix Printer
Interface	Parallel, Serial, USB
Number of Pins	24
Print Technology	Impact Dot Matrix
Print Resolution	360 x 360 dpi
Noise Level	55 dB
Emulation	IBM Proprinter, Epson LQ
Paper Handling	Tractor feed
Paper Path	Front, Rear
Printing Method	Matrix