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Tally Dascom 2820 - User Manual

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User guide Matrix printer 2810 2820

Table of Contents

Other manuals for Tally Dascom 2820

Questions and Answers

  • T
    Thomas TrevinoSep 8, 2025
    How to fix smudged print on Tally Dascom 2820?
    • J
      johnsruthSep 8, 2025
      If your Tally Dascom printer is producing smudged prints, consider these solutions: 1. Check the ribbon for damage (e.g., frayed edges) and replace it if necessary. 2. The printhead gap may be too small. Increase the gap. 3. If your printer has AGA = ON, enter a correction value >0 (correction value 0 to +10).
  • R
    Rachel LaneSep 10, 2025
    How to resolve paper jam in Tally Dascom 2820?
    • R
      Russell EnglishSep 10, 2025
      To resolve a paper jam in your Tally Dascom printer: 1. Open the top cover and remove the jammed paper by tearing it off at the tear off edge. 2. Press the key to transport the paper backwards. 3. Support the paper return feed by cautiously pulling the paper in the correct direction. Before replacing the fanfold paper, ensure you: * Insert the paper straight. * Close the tractors after inserting the paper. * Adjust the tractors so the paper is positioned straight but without tension. * Adjust the printhead gap to the paper thickness (if AGA=Off). * Set the parameter Head-up to On. * Clean upper friction.
  • G
    George PhillipsSep 12, 2025
    What to do if Tally Dascom Printer prints undefined characters?
    • B
      Brandon SanchezSep 12, 2025
      If your Tally Dascom printer is printing undefined characters, here are some steps to troubleshoot the issue: 1. First, check that the interface plug is correctly connected to both the computer and the printer. 2. Next, verify that the proper emulation and the correct character set (country, CG table or character set) is selected in the Setup menu. 3. Check the length of the interface cable. 4. Set CX-bid in the advanced menu to Off. 5. Ensure the printer is properly adapted to the computer (configured). Check the parameter set in the Setup menu under Settings for interfaces (I/O), and if necessary correct it.
  • J
    John WaltersSep 13, 2025
    Why is the print too pale on my Tally Dascom Printer?
    • J
      Jamie ThompsonSep 14, 2025
      If the print from your Tally Dascom printer is too pale: 1. Check if the ribbon is used up or the ribbon cassette is not correctly fitted. 2. Verify that the printhead to platen gap is correctly set. 3. For printers with AGA = ON: Enter a correction value
  • S
    Shawn YoungSep 15, 2025
    What to do if Tally Dascom 2820 Printer does not feed paper?
    • J
      Jessica PhamSep 16, 2025
      If your Tally Dascom printer is not feeding paper: 1. Check that the display shows the correct paperway, if necessary select the correct paperway with the key Park. If you wish to use optional paper types, make sure they are correctly installed. 2. Make sure that the paper guide is correctly adjusted at the side. When having torn off the fanfold paper the fanfold paper moves to the park position. If necessary, drive the remaining paper manually to the park position with the ? key.
  • P
    Paul BarrSep 18, 2025
    What to do if Tally Dascom 2820 does not print with the internal Ethernet interface (ETH-INT)?
    • J
      John EvansSep 18, 2025
      If your Tally Dascom printer is not printing via the internal Ethernet interface: 1. Check that a proper interface cable is used: Cat.5e, 100 MHz. 2. Verify that the connected switch or hub is set like the printers interface e.g. Switch Printer 100 MHz, Full duplex 100/Full or Autosense Autosensing. 3. In the printout of the menu settings the actual connection link status is reported. 4. The LED next to the RJ45 connector are indicating the link status of the ETH-INT. green off: no link green flash: link orange off: half duplex orange on: full duplex.

Summary

Important Safety Instructions

Options and accessories

Installation

Covers the process of unpacking and setting up the printer.

Inserting the ribbon cassette

Step-by-step guide for installing or replacing the ribbon cassette.

Printer drivers

Information on installing and managing printer drivers.

Installing a printer driver in Windows

Step-by-step guide for installing printer drivers on Windows.

Selecting emulation (Emulate)

Sets the printer to emulate different printer types.

Ethernet interface (ETH-INT)

Configuration settings for the internal Ethernet interface.

Setting IP address (IPv4 Addr)

Configures the printer's IP address.

Setting Gateway address (Gateway)

Configures the printer's gateway IP address.

Advanced menu

Accesses advanced settings and diagnostic test functions.

Test functions

Provides various tests to check printer operation and print quality.

Printer self-test (Rolling ASCII)

Performs a self-test routine to check printer configuration and quality.

Advanced settings

Offers additional settings beyond basic functions and tests.

Automatic paper width detection (APW)

Prevents printing beyond the paper edge by detecting width.

Paper handling (Paphand)

Improves paper handling for difficult paper types.

Troubleshooting

Provides solutions for common printer problems and errors.

General print problems

Addresses common issues like dark display or no printing.

Problems with the paper feed

Solutions for issues related to paper not feeding or jamming.

Error messages via the display

Explains common error messages and their corrective actions.

Care and maintenance

Instructions for maintaining and cleaning the printer.

Accessories

Tally Dascom 2820 Specifications

General IconGeneral
BrandTally Dascom
Model2820
CategoryPrinter
LanguageEnglish

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