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Additionally, if a reporting channel fails, the devices will keep sending supervision messages to
the given server/receiver by the configured supervision sending interval to check its availability,
and will send the report as soon as it becomes available. The device will no longer try to report
events for which reporting failed for more than 1 hour.
In case that the device fails to report the connected alarm system’s messages to all configured
CMS servers or receivers, as a backup solution, it is possible to forward the reports via SMS
to a configurable phone number. For this, enable the “Backup reporting via SMS” option and
configure the phone number and the message in the “Reporting channels” menu. Further
information about this option you can find in paragraph “Reporting channels”.
Notification templates cannot be deleted while they are associated with an event. The system
supports adding up to 10 notification templates, including the built-in ones.
Available options:
• Reading the settings from the device:
To read the settings from the device, click on the “Read” button. This will read all
settings in all menus.
• Writing the settings into the device:
After changing the settings or entering new settings, to take effect, it is necessary to
write the new settings into the device by clicking on the “Write” button. This will write
the changes only, but all changes made in any menu.
• Adding a new notification template:
To add a new notification template, click on the “New” button.
• Creating a copy of an existing template:
To create a copy of the selected template, click on the “Clone” button. Please note
that the new copy should have a different unique name.
• Editing an existing template:
To edit the selected template, click on the “Edit” button.
• Deleting a template:
To delete the selected template, click on the “Delete” button.
Please note that after you make changes, you must write the settings into the device
to be applied. For this, click on the “Write” button.
Creating a new notification template:
• Click on the “New” button.
• Enter a name for the new template. The name should not be longer than 20 characters,
and the following characters should not be used: ^ ~ < > = | $ % " '.
• Configure the channels and the reporting priority.
• Click on the “OK” button.
• Click on the “Write” button.