Troubleshooting
HiPer+ Operator’s Manual
6-12
D The Bluetooth module’s processor is overloaded.
1. Put your receiver in Zero Power Mode. See “Entering
Zero Power Mode” on page 5-11 for details.
2. Press the Reset key for about one second to return the
receiver to normal mode.
3. Re-connect to the Bluetooth module.
D The receiver does not have a Bluetooth module.
• Continue with other configuration/survey functions using a
serial or USB cable.
• Contact your TPS dealer to purchase a Bluetooth enabled
receiver.
BTCONF error message: Open COM# port failed: Access is
denied.
D Another application uses the computer port dedicated for
connection.
• Close the application, then re-connect.
• Connect the receiver via another, unused computer port.
After searching for available devices, none are discovered.
D The receiver is not receiving power.
• Check that the receiver is getting power and is turned on.
• Check that the power cable is attached to the port marked
“PWR”.
• Unplug the cable, then securely and properly reconnect it to
the receiver.
• If the power cable is damaged, contact your Dealer to
purchase a new cable.
D The receiver’s Slot 3 is turned off.
1. Connect your receiver and a computer using an RS232
cable (see “Establishing an RS232 Cable Connection” on
page 2-15).
2. Click ConfigurationReceiverGeneral.