Automatic Speech Recognition (ASR)
ASR Installation
6-6 Strata CIX Voice Mail Programming 01/07
Step 10: Select Greetings
1. From the Mailbox Editor menu, access Mailbox 900.
2. Using the spin button on the Auto Attendant tab screen, select the greetings that will play for
the Selected greeting and Selected instructional greeting fields. (See Chapter 4 – Voice
Processing for instructions on the Mailbox Editor screens.)
3. (Optional) On the Auto tab screen, you can schedule the greetings to play on specified days and
times.
Step 11: (Optional) Speech Enable Single-digit Menus
Note Starting with Stratagy ES Release 5.0, users have the option of speech enabling single-
digit menu commands.
1. From the eManager Main menu, click Advanced Configuration > System > Voice Menu. The
Voice Menu screen displays.
2. Add the voice command(s) and recordings (see “Add Voice Command” on page 3-27 for
instructions).
3. From the eManager Main menu, click Advanced Configuration > Voice Mail > Mailbox. The
Mailbox Editor screen displays.
4. Access the individual user’s mailbox and click the Menus tab.
5. At the bottom of the screen, check Voice Menu Enabled field.
6. Starting with Menu 1, select the application required from the drop-down menu (i.e., transfer).
In the next field enter the mailbox number to which the call should be transferred, etc. In the
last field, select a voice command from the drop-down menu (entered in Step 2 above).
7. When you are finished adding voice commands to the Menu screen, click the Auto Attendant
screen and under Call Processing, check ASR Enabled.
8. Click Submit to save your changes.
Note The sys_asr_enabled parameter must be enabled in Step 12 below for this feature to work.
Step 12: (Optional) Add Aliases for Login and Sending
Messages
The ASR AA Feature Group enables the user to call voice mail and:
• speak a command to log in to his/her mailbox
Note The system is pre-programmed for several commands to log into a mailbox.
They are: mailbox login, mailbox logon, user login, user logon, access mailbox, and log
me in. Additional phrases can be added, if desired.
• say “send message” or “quick message” to send a message to a user
‰ To modify the User Login and/or Quick Message features
! Modify the system parameter settings shown in the table below. See “Modify Parameters” on
page 3-30 for instructions on modifying the settings for these ASR parameters.
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