Model 3440-L F–27
F. MAINTENANCE
RETURNING A GAUGE FOR SERVICE
All shipments within the U.S. to the factory must comply with 49 CFR (see
Appendix E). Items returned for service must be accompanied by a
Returned Good Authorization (RGA) number, and a description of the
instrument and its problem. This information is used by Troxler shipping
and service personnel to expedite the repair work.
To obtain an RGA number, please call or fax the factory with your request.
Please have the following information available when calling or faxing
Troxler for an RGA number:
♦ System model and serial number.
♦ Part number/serial number (if applicable).
♦ Is system still under warranty?
♦ Problem or difficulty you are having with the instrument.
♦ Shipment method to Troxler and for return shipment.
♦ Shipping and billing address (not P.O. Box) - street address and zip.
♦ Phone number/contact (for questions from Troxler).
♦ Will estimate be required prior to performing any work on the system?
♦ Payment method: credit card, account number, or purchase order
number. All government agencies (city, county, state, and federal)
must
send purchase order numbers.
NOTE
To prevent order duplication, if an order has been placed by
telephone, please write “Confirming Order” on any follow-up
written requests.
NOTE
Returning a 3440-L gauge requires special handling and
shipping procedures. Follow the instructions in Appendix E.
Please contact a Troxler Sales Support or Service
Representative with any questions.
To Next Page
Loading...
Need help?
General
