VIDEOJET DataFlex 6530 - Page 109

8-12 Videojet DataFlex 6530 Operator Manual - Rev AA
Troubleshooting
Printhead to platen pad/peel
roller distance is too large
(>5mm)
Navigate to Tools > Diagnostics > Print-
head > Inputs and ensure Printhead to
Platen Distance does not exceed 5mm.
Recommended printhead to platen pad
or peel roller distance (printhead gap) is
2mm. Printhead gap can be measured
using VJ tool. VJ part number is
SAR10222. Adjust accordingly using
shims if needed.
Continuous Mode Only:
Incorrect Print Position
setting
Navigate to Tools > Setup >Printhead and
check the Print Position to ensure opti-
mum printhead position directly over the
peel roller centerline.
Continuous Mode Only:
Worn or missing encoder
O-ring
Check condition of encoder O-ring.
Replace if necessary.
Continuous Mode Only:
Encoder O-ring slipping or not
making good contact with
peel roller
Ensure encoder O-ring making good
peel roller contact with peel roller.
Continuous Mode Only:
Substrate came to an abrupt
stop when printing or
substrate speed dropped
below 1mm/sec
Ensure substrate does not come to an
abrupt stop or speed drops below
1mm/sec when printing. If this is not
possible, use CLARiTY Configuration
Manager to adjust “Low Speed
Behaviour” setting accordingly.
Intermittent Mode Only:
Substrate is moving while
printer is printing
Navigate to Tools > Setup >Printhead. If
substrate is not settled before printer
begins to print, adjust “Print Delay”.
If substrate begins to advance before
printer finishes printing, increase “Print
Speed”.
Intermittent Mode Only:
Incorrect “Print Speed” setting
Navigate to Tools > Setup >Printhead and
set “Print Speed” to default of
200mm/sec. Check print quality and
adjust accordingly.
Dirty printhead Power off the printer, allow printhead to
cool, then clean the printhead with
Videojet printhead cleaning kit (Videojet
part number is 216054).
Worn or damaged printhead Replace the printhead.
Dirty, worn, or damaged print
platen or peel roller
Check, clean, reposition, or replace if
necessary.
Error Message Possible Causes
Remedies
Table 8-2: Printing Faults (continued)