Print Quality
Phaser® 6180MFP Multifunction Printer 
10-24
Copy-Quality Problems
When the copy quality is poor, select the closest symptom from the following table to correct 
the problem.
If the copy quality does not improve after carrying out the appropriate action, contact Xerox 
Customer Support or your reseller.
Symptom Reason/Action
Lines or streaks only 
present in copies made 
from the ADF
There is debris on the document glass. When scanning, the paper from the 
ADF passes over the debris creating lines or streaks. 
Clean the glass with a lint free cloth.
Spots present in copies 
taken from the 
document glass
There is debris on the document glass. When scanning, the debris creates 
a spot on the image.
Clean the glass with a lint free cloth.
The reverse side of the 
original is showing on 
the copy
On the 
Copy menu, enable Auto Exposure.
For information on turning Auto Exposure on and off, see Setting Auto 
Exposure on page 6-8.
Light colors are washed 
out or white on the copy
Auto Exposure is enabled.
On the 
Copy menu, disable Auto Exposure.
For information on turning Auto Exposure on and off, see Setting Auto 
Exposure on page 6-8.
Image is too light or 
dark
If the copied image is too light or dark, use the 
Lighten/Darken option on 
the 
Copy menu.
For information on making the image lighter or darker, see Making the 
Image Lighter or Darker on page 6-6.