Xerox WorkCentre 5020 System Administrator Guide

A1/A2: Document Jams
101
A1/A2: Document Jams
If a document jams in the Document Feeder, the machine stops, and an error code [A1]
or [A2] appears in the Display. The Document Feeder Jam indicator on the Machine
Diagram (mimic) flashes.
The following procedure describes how to remove the jammed documents in the
Document Feeder.
1. Pull up the latch to open the Document
Feeder Cover.
2. Remove the jammed document.
NOTE: When the document jams tightly in
the Document Feeder Roller and cannot be
pulled out, pull it out from under the
Document Feeder Tray as shown in Steps 5
to 7.
3. Close the Document Feeder Cover.
4. If the error persists, or if you cannot find
any jammed documents, lift up the
Document Feeder Tray.
5. Remove the jammed document from
under the Document Feeder Tray.
6. Gently put the Document Feeder Tray
back to its original position.
7. Make sure that the document is not
torn, wrinkled, or folded before loading
it again in the Document Feeder.
NOTE: Torn, wrinkled or folded documents may cause document jams. To copy such
documents, place them on the Document Glass.
Latch

Xerox WorkCentre 5020 Specifications

General

Print Technology	Laser
Print Speed	Up to 20 ppm
Print Resolution	Up to 600 x 600 dpi
Max Paper Size	A3
Standard Paper Capacity	250 sheets
Bypass Tray Capacity	100 sheets
Duplex Printing	Manual
Copy Speed	Up to 20 cpm
First Page Out Time (Copying)	Less than 10 seconds
Scan Resolution	Up to 600 x 600 dpi
Operating System Compatibility	Windows, Mac OS
Automatic Document Feeder	50 sheets
Connectivity	USB 2.0
Functions	Print, Copy
Reduction / Enlargement	25% - 400%
Scan Destinations	USB, Email
Fax Transmission Speed	33.6 kbps
First Page Out Time (Printing)	Less than 8 seconds