Xerox WorkCentre 5020 System Administrator Guide

Checking Error Information
35
Checking Error Information
This section describes how to display a list of errors that have occurred.
1. Open your web browser, and enter the machine's IP address in the [Address] box
to access CentreWare Internet Services.
2. Click the [Jobs] tab.
3. On the collapsible menu of the Menu Panel, click [Error History] to view the list of
errors.
Date & Time
Displays the date and time the error occurred.
Error Code
Displays the six-digit error code (***-***) of the error.
NOTE: Some six-digit error codes are displayed on the [Job History] page, but not on
the [Error History] page. Check also the error codes under [Status] on the [Job History]
page. For information on how to view the [Job History] page, refer to
Checking
Completed Jobs on page 34
.
Viewing the six-digit error code at the machine
If an error occurs, the two-digit error code, such as [C1] and [E2], appears in the Display
on the Control Panel of the machine.
To view the six-digit error code (***-***) in the Display, use the following procedure.
1. While the two-digit error code appears in the Display, press the <Display Switch>
button.
The first three digits of the six-digit error code appears in the Display.
2. Press the <Display Switch> button.
The second half of the six-digit error code appears in the Display.
3. Press the <Display Switch> button.
The Display switches back to the two-digit error code.

Xerox WorkCentre 5020 Specifications

General

Print Technology	Laser
Print Speed	Up to 20 ppm
Print Resolution	Up to 600 x 600 dpi
Max Paper Size	A3
Standard Paper Capacity	250 sheets
Bypass Tray Capacity	100 sheets
Duplex Printing	Manual
Copy Speed	Up to 20 cpm
First Page Out Time (Copying)	Less than 10 seconds
Scan Resolution	Up to 600 x 600 dpi
Operating System Compatibility	Windows, Mac OS
Automatic Document Feeder	50 sheets
Connectivity	USB 2.0
Functions	Print, Copy
Reduction / Enlargement	25% - 400%
Scan Destinations	USB, Email
Fax Transmission Speed	33.6 kbps
First Page Out Time (Printing)	Less than 8 seconds