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Maintenance and Troubleshooting

188

4-Slot Charge Only Cradle with Battery Charger Troubleshooting

5-Slot Charge Only Cradle Troubleshooting

Table 20 Troubleshooting the 4-Slot Charge Only Cradle with Battery Charger

Problem Cause Solution

Battery is not

charging.

Device

removed from

the cradle too

soon.

Replace the device in the cradle. The battery charges from fully

depleted to 90% in approximately 2.5 hours, and from fully

depleted to 100% in approximately three hours.

Battery is faulty. Verify that other batteries charge properly. If so, replace the

faulty battery.

Device is not

inserted

correctly in the

cradle.

Remove the device and reinsert it correctly. Verify charging is

active. Touch > System > About phone > Status to view

battery status.

Ambient

temperature of

the cradle is too

warm.

Move the cradle to an area where the ambient temperature is

between 5°C (+41°F) and +40°C (+104°F).

Table 21 Troubleshooting the 5-Slot Charge Only Cradle