What to do if inbound audio cuts out on 3M Telephone?
If you experience inbound audio cutting out on your 3M Telephone (but outbound audio is okay), it could be due to a high AEC level. Try reducing the AEC level. Alternatively, the headset may be too close to loud ambient noise; move it away from these sources.
Why does inbound audio cut out on my 3M Intercom System (but outbound audio is okay)?
If inbound audio cuts out, but outbound audio is okay, it could be due to the AEC level being too high. Try reducing the AEC level. Alternatively, the headset may be too close to loud ambient noise; move the headset away from these sources.
What to do if my 3M XT-1 Headsets won't go into standby?
If the headsets do not go into standby (silence) when the vehicle leaves, and a pulse (air switch) type of vehicle detector is in use, press the Page switch to silence the menu microphone. If a loop is used, check for any large metal object near the loop in the driveway and remove it. Try resetting the loop detector by unplugging it from the AC outlet and plugging it back in. Verify that the system is not in 'Always On' order taking mode, and if it is, change the talking mode.
Why isn't the 'hands free' function working on my 3M Conference System?
If your 3M Conference System's “hands free” function isn't working, it could be because the system is operating in half duplex mode, where hands-free is disabled. Alternatively, hands-free order taking mode may not be selected; select it in the base station settings.
Why can't I talk or listen using the backup wired intercom on my 3M Conference System?
If you cannot talk or listen from the menu sign when using the backup wired intercom on your 3M Conference System, but the 3M™ Wireless Communication System Model XT-1 works OK, ensure that the backup switch on the base station is turned ON. Also, check that the backup intercom has power and is turned on, and verify that the volume controls are not set too low.
Why no talk or listen from the menu sign when using the backup wired intercom on 3M Telephone?
If you cannot talk or listen from the menu sign when using the backup wired intercom, but the 3M Wireless Communication System Model XT-1 works, check the following: * Ensure the backup switch on the base station is turned ON. * Verify the backup intercom has power and is turned on, or plug in its power transformer. * Increase the volume controls on the backup intercom.
Why is the battery life so short on my 3M Telephone?
If you are experiencing short battery life with your 3M Telephone, replace the battery. Also, make sure the power transformer used for the charger is marked “Secondary Voltage 14 VAC.”
Why do no lights come on when charging my 3M Conference System battery?
If no lights come on when a battery is inserted into the charger for your 3M Conference System, start by cleaning the contacts on both the battery and the charger. Make sure the charger is properly connected to a live power outlet via its power transformer. If the issue persists, try using a known good battery to rule out a defective battery.
How to resolve louder talk volume or feedback from a single 3M Telephone headset?
If you are experiencing louder talk volume or feedback from a single 3M Telephone headset, power off and then power on the headset to reset the volume level. If the problem continues, call for authorized service because the holes in back of the microphone may be plugged with dirt or grease.
How to fix no communication with flashing green LED on 3M XT-1?
If all 3M Headsets show a flashing green LED and there are no communications, first ensure the base station is properly powered by checking the power transformer connection to both the wall outlet and the base station. If the LCD display doesn't turn on, verify power at the wall outlet. If the issue persists, try registering the headsets again. If problems continue after that, the base station may be defective, and you should call for authorized service.
Details safety rules, warnings, intended use, and product safety labels.
Explains manual conventions and FCC/Industry Canada compliance details.
Guides on entering configuration mode, navigating menus, and interpreting display information.
Describes button functions and configuring the base station using a PC.
Adjusting inbound, outbound, monitor, and greeter volumes.
Registering, removing, and managing headsets, plus noise reduction and echo cancellation.
Setting date/time, language, duplex mode, base station count, and prompts.
Configuring order point language, lane modes, detector types, and noise reduction.
Setting site schedules, information, self-monitoring, passcodes, and installer setup.
Covers two base station setup, loading settings, factory defaults, and rebooting.
Details headset components, indicator lights, fitting, battery, range, and cleaning.
Navigating the base station, changing order taking modes, and lane modes.
Explanation of order taking modes and manual volume adjustments.
Procedures for replacing headset pads and maintaining the battery charger.
Guidelines for battery care, charging, low battery alerts, and proper disposal.
Diagnosing headset problems using indicator light patterns.
Solutions for common problems like no communications, alerts, or audio interruptions.
Addressing issues with battery charging, battery life, and charger functionality.
Details base station dimensions, power requirements, and RF specifications.
Lists maximum number of order points, headsets, and modules supported by the base station.
Instructions for accessing and navigating the Greeter Module setup menus.
Guides for recording, scheduling, and activating greeter and reminder messages.
Controlling headset playback for messages and configuring message properties.
Settings for alert/reminder messages, external trigger inputs, and message names.
Setting up drive-thru layout, customizing names, and defining time periods for reports.
Configuring time reports, goal times, valid times, detection types, and thresholds.
Managing remote display settings, report groups, and global timer parameters.
Details safety rules, warnings, intended use, and product safety labels.
Explains manual conventions and FCC/Industry Canada compliance details.
Guides on entering configuration mode, navigating menus, and interpreting display information.
Describes button functions and configuring the base station using a PC.
Adjusting inbound, outbound, monitor, and greeter volumes.
Registering, removing, and managing headsets, plus noise reduction and echo cancellation.
Setting date/time, language, duplex mode, base station count, and prompts.
Configuring order point language, lane modes, detector types, and noise reduction.
Setting site schedules, information, self-monitoring, passcodes, and installer setup.
Covers two base station setup, loading settings, factory defaults, and rebooting.
Details headset components, indicator lights, fitting, battery, range, and cleaning.
Navigating the base station, changing order taking modes, and lane modes.
Explanation of order taking modes and manual volume adjustments.
Procedures for replacing headset pads and maintaining the battery charger.
Guidelines for battery care, charging, low battery alerts, and proper disposal.
Diagnosing headset problems using indicator light patterns.
Solutions for common problems like no communications, alerts, or audio interruptions.
Addressing issues with battery charging, battery life, and charger functionality.
Details base station dimensions, power requirements, and RF specifications.
Lists maximum number of order points, headsets, and modules supported by the base station.
Instructions for accessing and navigating the Greeter Module setup menus.
Guides for recording, scheduling, and activating greeter and reminder messages.
Controlling headset playback for messages and configuring message properties.
Settings for alert/reminder messages, external trigger inputs, and message names.
Setting up drive-thru layout, customizing names, and defining time periods for reports.
Configuring time reports, goal times, valid times, detection types, and thresholds.
Managing remote display settings, report groups, and global timer parameters.
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