MODULE 1: SERVICE TOOLS
1-16 ARCHITECT
®
RSH Service Training Guide
FOR INTERNAL USE ONLY 201532-102
KEY POINTS
In this module, you learned about Service Documents, various Diagnostic Software programs and
commands, and General Safety Precautions. You were familiarized with:
• Service Documents
• Process for accessing instrument manuals online
• Identified available manuals and documentation and discussed their application
• Defined TSB and ISA
• Diagnostic Screen
• These programs are commonly used for troubleshooting and during system installation
• General Troubleshooting Principles
• Four Logical STEPs
• STOP -Identify Problem
• THINK - Gather information/Data
• EVALUATE - Identify and test potential causes against data
• PROCEED - Perform repair, verify problem resolution, and complete documentation
• General Service Precautions
• Practice General Service Precautions
• Follow ESD procedures
END OF MODULE
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