6
Troubleshooting &
Service
This chapter contains basic information to help you solve prob-
lems that might arise with your osmometer. Please read all
instructions carefully. If a solution cannot be found in this guide,
contact Advanced Instruments for Hot-Line
®
Service.
Service & maintenance cautions
• Do not perform any service or maintenance yourself, except
as detailed in the User’s Guide.
• Unplug the power cord prior to opening or removing covers,
or else you may be exposed to electric shock, excessive tem-
peratures, or mechanical hazards.
• Performing service or maintenance not detailed in the User’s
Guide, with or without a Service Manual, should only be
done by a qualified service technician.
• Never restrict airflow into or out of the product.
Occasionally, check the air vents for blockage.
• Wipe the exterior of the product with a soft, damp cloth as
needed. Using cleaning products other than those specified
may discolor or damage the finish.
• If the product requires service for any of the following rea-
sons, unplug the product from the electrical outlet and refer
service to a qualified service technician.
- The power cord, extension cord, power strip, or power
input module is damaged.
- Liquid has been spilled into the interior of the product.
87
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