Emission Control Systems Information and Warranty—Diesel
Limited Defect Warranty for Wacker Neuson Emission Control Systems 11.3
117
[en-US] | 08/2022 | 5100064108 | SM100 | Operator’s Manual
What is not covered
• Failures other than those resulting from defects in material or workman-
ship.
• Any systems or parts which are affected or damaged by owner abuse,
tampering, neglect, improper maintenance, misuse, improper fueling, im-
proper storage, accident and/or collision; the incorporation of, or any use
of, add-on or modified parts, or unsuitable attachments, or the alteration
of any part.
• Replacement of expendable maintenance items made in connection with
required maintenance services after the item’s first scheduled replace-
ment as listed in the maintenance section of the engine/equipment oper-
ator’s manual, such as spark plugs and filters.
• Incidental or consequential damages such as loss of time or the use of
the engine/equipment, or any commercial loss due to the failure of the
engine/equipment.
• Diagnosis and inspection charges that do not result in warranty-eligible
service being performed.
• Any non-authorized replacement part, or malfunction of authorized parts
due to use of-non authorized parts.
Owner’s warranty responsibility
The engine/equipment owner, is responsible for the performance of the re-
quired maintenance listed in the Wacker Neuson engine/equipment opera-
tor’s manual. Wacker Neuson recommends that all receipts covering mainte-
nance on the engine/equipment be retained, but Wacker Neuson cannot
deny warranty coverage solely for the lack of receipts or for the failure to en-
sure the performance of all scheduled maintenance.
Normal maintenance, replacement, or repair of emission control devices and
systems may be performed by any repair establishment or individual; how-
ever, warranty repairs must be performed by an authorized Wacker Neuson
dealer/service center.
The engine/equipment must be presented to an authorized Wacker Neuson
dealer/service center as soon as a problem exists. Contact Wacker Neuson
Product Support Department (1-800-770-0957) or visit wackerneuson.com to
find a dealer/service center in your area, or to answer questions regarding
warranty rights and responsibilities.
How to make a claim
In the event that any emission-related part is found to be defective during the
warranty period, you shall notify Wacker Neuson Product Support Depart-
ment (1-800-770-0957, or technical.support@wackerneuson.com, or wack-
erneuson.com), and you will be advised of the appropriate dealer/service
center where warranty repair can be performed. All repairs qualifying under
this limited warranty must be performed by an authorized Wacker Neuson
dealer/service center.
You must take your Wacker Neuson engine/equipment along with proof of
original purchase date, at your expense, to the authorized Wacker Neuson
dealer/service center during their normal business hours.
11
To Next Page
Loading...