Agena BIOSCIENCE MassARRAY Nanodispenser RS1000 User Manual

USG-CUS-059 Rev05MassARRAY® Nanodispenser RS1000 v2.1 User Guide
For Research Use Only. Not for use in diagnostic procedures.
Appendix D
Troubleshooting
Issue Notification Location Recommended Action See
Tank volume out of
range.
Before a run: Tap the red blinking
STATUS button to view the
Machine Status screen.
During a run: Warning message
appears.
If bright green light next to “waste
tank level (high),” drain the waste
tank.
If bright green light next to “supply
tank level (low),” fill the supply tank.
Drain the waste tank,
page 102
Fill the supply tank,
page 99
Temperature value out
of range.
Tap the red blinking STATUS button
to view the Machine Status
screen.
Contact Agena Bioscience
Customer Support.
Contacting Agena
Bioscience, page 17.
Humidity value out of
range.
Tap the red blinking STATUS button
to view the Machine Status
screen.
Contact Agena Bioscience
Customer Support.
Contacting Agena
Bioscience, page 17.
Wash station value out
of range.
Tap the red blinking STATUS button
to view the Machine Status
screen.
Contact Agena Bioscience
Customer Support.
Contacting Agena
Bioscience, page 17
Rinse station not
working properly.
Visual inspection of instrument
deck.
Check valve position.
If that does not solve the problem,
contact Agena Bioscience
Customer Support.
Daily maintenance,
page 91.
Contacting Agena
Bioscience, page 17
Sonicator does not
drain.
Visual inspection: fluid remains in
reservoir after drain command is
given.
Attempt to drain reservoir again.
Confirm sonicator drain pump is
functional by listening for the pump
to run.
If that does not solve the problem,
contact Agena Bioscience
Customer Support.
Draining the Ultrasonic
Wash, page 95
Contacting Agena
Bioscience, page 17
Machine is slow,
pauses between
moves.
Visual inspection. Restart the instrument. Instrument start up and
shut down, page 22
Dispensed volume too
high.
During a run: volumes are shown in
the Volume tab of the Transfer
screen.
After a run: A warning message
appears if any dispenses were out
of range.
Decrease dispense speed. To set the dispensing
speed:, page 37

Agena BIOSCIENCE MassARRAY Nanodispenser RS1000 Specifications

General

Brand	Agena BIOSCIENCE
Model	MassARRAY Nanodispenser RS1000
Category	Measuring Instruments
Language	English