Rockwell Automation Support
Rockwell Automation provides technical information on the Web to assist you in using its products. At
http://www.rockwellautomation.com/support/
, you can find technical manuals, a knowledge base of FAQs, technical and
application notes, sample code and links to software service packs, and a MySupport feature that you can customize to make the
best use of these tools.
For an additional level of technical phone support for installation, configuration, and troubleshooting, we offer TechConnect
support programs. For more information, contact your local distributor or Rockwell Automation representative, or visit
http://www.rockwellautomation.com/support/
.
Installation Assistance
If you experience an anomoly within the first 24 hours of installation, review the information that is contained in this manual.
You can contact Customer Support for initial help in getting your product up and running.
New Product Satisfaction Return
Rockwell Automation tests all of its products to ensure that they are fully operational when shipped from the manufacturing facility.
However, if your product is not functioning and needs to be returned, follow these procedures.
Documentation Feedback
Your comments will help us to serve your documentation needs better. If you have any suggestions on how to improve this
document, complete this form, publication RA-DU002
, available at http://www.rockwellautomation.com/literature/.
United States or Canada 1.440.646.3434
Outside United States or
Canada
Use the Worldwide Locator
at http://www.rockwellautomation.com/support/americas/phone_en.html,
or contact your local Rockwell Automation representative.
United States Contact your distributor. You must provide a Customer Support case number (call the phone number
above to obtain one) to your distributor to complete the return process.
Outside United States Please contact your local Rockwell Automation representative for the return procedure.
Samara
tel. +7 846 273 95 85
samara@klinkmann.spb.ru
Yekaterinburg
tel. +7 343 287 19 19
yekaterinburg@klinkmann.spb.ru
St. Petersburg
tel. +7 812 327 3752
klinkmann@klinkmann.spb.ru
Moscow
tel. +7 495 641 1616
moscow@klinkmann.spb.ru
Helsinki
tel. +358 9 540 4940
info@klinkmann.fi
Vilnius
tel. +370 5 215 1646
post@klinkmann.lt
Riga
tel. +371 6738 1617
klinkmann@klinkmann.lv
Мinsk
tel. +375 17 200 0876
minsk@klinkmann.com
Tallinn
tel. +372 668 4500
klinkmann.est@klinkmann.ee
Кiev
tel. +38 044 495 33 40
klinkmann@klinkmann.kiev.ua