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ASCOM D81
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TD 92644EN
User Manual
Ascom d81 DECT Handset
15 Troubleshooting
106
18 June 2018 / Ver. K
LED Error Indications
See also chapter LED Indications during Easy Replacement on page 100.
LED is flashing red, quick flash, (100 ms on, 800 ms off)
1) If a third handset, that is another handset other than the old replaced handset or new
replacement handset, is inserted into the charger during Easy Replacement, this error
indication appears. Replace the correct handset.
2) The charger has found that Easy Replacement does not work. Change back to the new
handset.
LED is flashing red, long flash (800 ms on, 100 ms off)
Could not encrypt
connection
The parameter "Encryption
Required" is enabled in the
handset in combination with;
1) Unencrypted base station(s);
and/or,
1) Disable the "Encryption
required" parameter in
handset via PDM/Device
Manager; and/or,
2) Unsupported base station(s). 2) Enable the encryption in the
base station(s); and/or,
Note: If Ascom’s base
station(s) is used, the software
version must be 3.1.x or
greater.
3) Use supported base
station(s). Ask your supplier.
Not allowed 1) The user cannot login to the
handset with the shared phone
functionality enabled, due to
another handset currently using
the same extension (User).
1) Logout from the handset
that uses the same extension.
2) The user cannot logout from
the handset with the shared
phone functionality enabled, due
to incorrect password (AC code).
2) Enter #11*<AC code># on
the keypad and press the off-
hook key to logout from the
shared phone.
3) The extension (User) does not
exists.
3) Make sure that you entered
correct extension. If needed,
contact the system
administrator.
4) The password is not correct. 4) Make sure that you have
entered correct password.
Ask the system administrator if
you have forgot the password.

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