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ASCOM I62 - Appendix D: External Troubleshooting Tools; D.1 Protocol Analyzer Tools

ASCOM I62
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TD 92675GB
10 January 2011/ Ver. A
Configuration Manual
Ascom i62 VoWiFi Handset
66
No network.
(The handset beeps once a
minute with a low tone
followed by a high tone
(during max 30 minutes). If
the vibrator is enabled, it
vibrates after the last beep.)
The handset is out of
coverage,
or faulty handset.
The handset cannot find the
wireless infrastructure with
settings matching those
configured in the handset.
The beeps can be stopped
with the mute button. Then
go into range.
Note: When re-entering the
coverage area it can take a
couple of minutes before the
handset automatically has
registered into the system.
If this does not work,
contact the system
administrator.
1) Check the SSID. The SSID
configured in the handset
must be identical to the SSID
configured in the system
infrastructure.
2) Check the security settings.
The security settings, that is,
authentication and
encryption must match the
settings in the system
infrastructure.
3) Check for 802.11d multi
regulatory domain settings.
The VoWiFi handset (software
version 2.x.x) must be able to
detect in which country it is
located to use the correct
channel and transmit power
settings. Later versions have
a parameter specifying if
802.11d should be used or
not. This is provided by the
infrastructure according to
the 802.11d standard.
4) Check which channels are
used. The VoWiFi handset
uses by default channel 1, 6
and 11. If the infrastructure is
configured to use any other
channel, change it to use only
1, 6 and 11 as this is the
recommended setting.
5) Check that the correct
Network (A, B, C or D) setting
is selected.

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