TD 92675GB
10 January 2011/ Ver. A
Configuration Manual
Ascom i62 VoWiFi Handset
68
10.3 Troubleshooting from the i62 Internal Web Administration Page
It is possible to view statistics for Voice and WLAN connectivity and to create debug and
error logs from the i62 internal web administration page. The logs and the statistics can
then be interpreted by your supplier.
1 In a web browser, enter the handset´s IP address to access the internal web
administration page for the handset. The IP address can be found in the handset´s
menu (Settings >Device info >Network info).
2 Click the "Troubleshoot" button.
3 If needed, enter administration user name and administration password to access
further pages.
Default user name and password for an administrator:
• User name: admin
• Password: changeme
In the Troubleshoot view, the following can be shown (see figure 12 on page 69):
•Debug log
• Error log
• Voice calls statistics
• WLAN connectivity statistics
Enter PIN code Phone lock is activated. Enter the required PIN code. If
the PIN code has been lost,
enter a new PIN code via the
WinPDM/IMS2 or do a factory
reset via the WinPDM/IMS2.
Battery low, charge now The battery level is low. Charge the handset, or
replace or charge the battery.
Phonebook is not available at
the moment.
The phonebook is not
activated or does not
respond.
Try again later or if the fault
persists do a factory reset via
the admin menu or via the
WinPDM/IMS2.
Note that it may take several
minutes for the phonebook to
be available if there are many
entries in Contacts and/or
company phonebook.
Voice mail number not
defined
There is no Voice mail number
defined in the handset.
Define a Voice mail number
via the WinPDM/IMS2.
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