DDT; Reviewed:
SPOC 10/18/2017
Solution & Interoperability Test Lab Application Notes
©2017 Avaya Inc. All Rights Reserved.
5.3. Configure Adaptations
Session Manager can be configured to use Adaptation Modules to convert SIP headers sent from
Verizon to Communication Manger.
Calls from Verizon - Modification of SIP messages sent to Communication Manager
extensions/VDNs.
The Verizon called number digit string in the Request URI is replaced with the associated
Communication Manager extensions defined for Agent skill queue VDNs/telephones.
5.3.1 Adaptation for Avaya Aura® Communication Manager Extensions
The Adaptation administered in this section is used for modification of SIP messages to
Communication Manager extensions from Verizon.
Step 1 - In the left pane under Routing, click on Adaptations. In the Adaptations page, click on
New (not shown).
Step 2 - In the Adaptation Details page, enter:
1. A descriptive Name, (e.g., CM-TG2-VzIPCC).
2. Select DigitConversionAdapter from the Module Name drop down.
3. Select Name-Value Parameter from the Module Parameter Type drop down:
Name: fromto Value: true
o This adapts the From and To headers along with the Request-Line and PAI
headers.
Name: osrcd Value: avayalab.com
o This enables the source domain to be overwritten with “avayalab.com”. For
example, for inbound PSTN calls from Verizon to Communication
Manager, the PAI header will contain “avayalab.com”.
Note – Depending on the Communication Manager configuration, it may not be necessary for
Session Manager to adapt the domain in this fashion.
Step 3 - Scroll down to the Digit Conversion for Outgoing Calls from SM section (the inbound
toll-free numbers from Verizon that need to be replaced with their associated
Communication Manager extensions before being sent to Communication Manager).
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