DDT; Reviewed:
SPOC 10/18/2017
Solution & Interoperability Test Lab Application Notes
©2017 Avaya Inc. All Rights Reserved.
6.8.2 Local SIP Trunk (Avaya SIP Telephone and Messaging Access)
Trunk 3 corresponds to the CM-TG3 SIP Entity defined in Section 5.4.3.
6.8.2.1 Signaling Group 3
Repeat the steps in Section 6.8.1.1 with the following changes:
Step 1 - Enter the add signaling-group x command, where x is the number of an unused signaling
group (e.g., 3).
Step 2 - Set the following parameters on page 1:
Near-end Listen Port and Far-end Listen Port – Set to 5061.
Far-end Network Region – Set to the IP network region 1, as defined in Section 6.6.1.
6.8.2.2 Trunk Group 3
Repeat the steps in Section 6.8.1.2 with the following changes:
Step 1 - Enter the add trunk-group x command, where x is the number of an unused trunk group
(e.g., 3). On Page 1 of the trunk-group form:
Group Name – Enter a descriptive name (e.g., SM Enterprise).
TAC – Enter a trunk access code that is consistent with the dial plan (e.g., *03).
Direction – Set to two-way.
Service Type – Set to tie.
Signaling Group – Set to the number of the signaling group administered in Section
6.8.2.1 (e.g., 3).
Step 2 - On Page 2 of the Trunk Group form:
Same as Section 6.8.1.2
Step 3 - On Page 3 of the Trunk Group form:
Set Numbering Format to private.
Step 4 - On Page 4 of the Trunk Group form:
Set Network Call Redirection to n.
Set Send Diversion Header to n.
Verify Identity for Calling Party Display is set to P-Asserted-Identity (default).
Use default values for all other settings.
6.9. Contact Center Configuration
This section describes the basic commands used to configure Vector Directory Numbers (VDNs)
and corresponding vectors. These vectors contain steps that invoke the Communication Manager
SIP Network Call Redirection (NCR) functionality. These Application Notes provide rudimentary
vector definitions to demonstrate and test the SIP NCR and UUI functionalities. In general, call
centers will use vector functionality that is more complex and tailored to individual needs. Call
centers may also use customer hosts running applications used in conjunction with Application
Enablement Services (AES) to define call routing and provide associated UUI. The definition and
documentation of those complex applications and associated vectors are beyond the scope of these
Application Notes.
6.9.1 Announcements
Various announcements will be used within the vectors. In the sample configuration, these
announcements were sourced by the Avaya G450 Media Gateway. The following abridged list
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