DDT; Reviewed:
SPOC 10/18/2017
Solution & Interoperability Test Lab Application Notes
©2017 Avaya Inc. All Rights Reserved.
command summarizes the announcements used in conjunction with the vectors in this section. To
add an announcement extension, use the command add announcement <extension>.
6.9.2 Post-Answer Redirection to a PSTN Destination
This section provides an example configuration of a vector that will use post-answer redirection to
a PSTN destination. A corresponding detailed verification is provided in Section 9.1.2. In this
example, the inbound toll-free call is routed to VDN 10001 shown in the following screen. The
originally dialed Verizon IP Toll Free number may be mapped to VDN 10001 by Session Manager
digit conversion, or via the incoming call handling treatment for the Communication Manager
trunk group handling the call.
VDN 10001 is associated with vector 1, which is shown below. Vector 1 plays an announcement
(step 03) to answer the call. After the announcement, the route-to number (step 05) includes
~r+13035387024 where the number 303-538-7024 is a PSTN destination. This step causes a
REFER message to be sent where the Refer-To header includes “+13035387024” as the user
portion. Note that Verizon Business IPCC Services require the “+” in the Refer-To header for this
type of call redirection.
display vdn 10001 Page 1 of 3
VECTOR DIRECTORY NUMBER
Extension: 10001
Name*: Refer-to-PSTN
Destination: Vector Number 1
Attendant Vectoring? n
Meet-me Conferencing? n
Allow VDN Override? n
COR: 1
TN*: 1
Measured: none
list announcement
ANNOUNCEMENTS/AUDIO SOURCES
Announcement Source Num of
Extension Type Name Pt/Bd/Grp Files
11001 integrated callcenter-main 001V9 1
11002 integ-mus holdmusic 001V9 1
11003 integrated disconnect 001V9 1
11004 integrated no_agents 001V9 1
11005 integrated dtmf_test 001V9 1
11006 integrated please_wait 001V9 1
11007 integrated REFER_Test 001V9 1
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