DDT; Reviewed:
SPOC 10/18/2017
Solution & Interoperability Test Lab Application Notes
©2017 Avaya Inc. All Rights Reserved.
Table of Contents
1. Introduction .................................................................................................................5
2. General Test Approach and Test Results ....................................................................6
2.1. Interoperability Compliance Testing ..........................................................................7
2.2. Test Results .................................................................................................................8
2.3. Support ........................................................................................................................9
2.3.1 Avaya ..........................................................................................................................9
2.3.2 Verizon ........................................................................................................................9
3. Reference Configuration ...........................................................................................10
3.1. History Info and Diversion Headers .........................................................................11
3.2. Call Flows .................................................................................................................12
3.2.1 Inbound IP Toll Free Call with no Network Call Redirection ..................................12
3.2.2 Inbound IP Toll Free Call with Post-Answer Network Call Redirection .................12
3.2.3 Inbound IP Toll Free Call with Unsuccessful Network Call Redirection ................13
4. Equipment and Software Validated ..........................................................................15
5. Configure Avaya Aura® Session Manager Release 7.1 ...........................................16
5.1. SIP Domain ...............................................................................................................17
5.2. Locations ...................................................................................................................17
5.2.1 Main Location ...........................................................................................................17
5.2.2 Common Location ....................................................................................................18
5.3. Configure Adaptations ..............................................................................................19
5.3.1 Adaptation for Avaya Aura® Communication Manager Extensions .......................19
5.3.2 Adaptation for the Verizon Business IPCC Services ................................................21
5.4. SIP Entities................................................................................................................21
5.4.1 Avaya Aura® Session Manager SIP Entity ..............................................................22
5.4.2 Avaya Aura® Communication Manager SIP Entity – Public Trunk .......................24
5.4.3 Avaya Aura® Communication Manager SIP Entity – Local Trunk .........................25
5.4.4 Avaya Session Border Controller for Enterprise SIP Entity .....................................25
5.4.5 Avaya Aura® Messaging SIP Entity ........................................................................25
5.5. Entity Links ...............................................................................................................25
5.5.1 Entity Link to Avaya Aura® Communication Manager – Public Trunk ..................25
5.5.2 Entity Link to Avaya Aura® Communication Manager – Local Trunk ...................26
5.5.3 Entity Link for the Verizon Business IPCC Services via the Avaya SBCE .............26
5.5.4 Entity Link to Avaya Aura® Messaging ..................................................................26
5.6. Time Ranges .............................................................................................................26
5.7. Routing Policies ........................................................................................................27
5.7.1 Routing Policy for Verizon Routing to Avaya Aura® Communication Manager ...27
5.7.2 Routing Policy for Inbound Routing to Avaya Aura® Messaging ...........................29
5.8. Dial Patterns ..............................................................................................................29
5.9. Verify TLS Certificates – Session Manager .............................................................31
6. Configure Avaya Aura® Communication Manager Release 7.1 .............................33
6.1. Verify Licensed Features ..........................................................................................33
6.2. System-Parameters Features .....................................................................................35
6.3. Dial Plan....................................................................................................................36
6.4. Node Names ..............................................................................................................36
6.5. Processor Ethernet Configuration .............................................................................37
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