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Avaya Aura Communication Manager 7.1 - Conclusion

Avaya Aura Communication
Manager 7.1
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DDT; Reviewed:
SPOC 10/18/2017
Solution & Interoperability Test Lab Application Notes
©2017 Avaya Inc. All Rights Reserved.
92 of 95
CM71SM71-VzIPCC
When tracing has reached the desired number of packets the trace will stop automatically, or
alternatively, click the Stop Capture button at the bottom.
Select the Captures tab at the top and the capture will be listed; select the File Name and choose
to open it with an application like Wireshark.
10. Conclusion
As illustrated in these Application Notes, Avaya Aura® Communication Manager 7.1, Avaya
Aura® Session Manager 7.1, and Avaya Session Border Controller for Enterprise 7.2 can be
configured to interoperate successfully with Verizon Business IP Contact Center Services suite.
This solution enables inbound toll free calls over a Verizon Business VoIP Inbound SIP trunk
service connection. In addition, these Application Notes further demonstrate that the Avaya
Aura® Communication Manager implementation of SIP Network Call Redirection (SIP-NCR) can
work in conjunction with Verizon's Business IP Contact Center services implementation of SIP-
NCR to support call redirection over SIP trunks inclusive of passing User-User Information (UUI).
Please note that the sample configurations shown in these Application Notes are intended to
provide configuration guidance to supplement other Avaya product documentation.

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