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Avaya Aura Communication Manager 7.1 - Diagnostics; Tracing

Avaya Aura Communication
Manager 7.1
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DDT; Reviewed:
SPOC 10/18/2017
Solution & Interoperability Test Lab Application Notes
©2017 Avaya Inc. All Rights Reserved.
91 of 95
CM71SM71-VzIPCC
9.3.4 Diagnostics
The full diagnostics check will verify the link of each interface, and ping the configured next-hop
gateways and DNS servers.
Click on Diagnostics on the top bar, select the Avaya SBCE from the list of devices and then click
“Start Diagnostics”.
9.3.5 Tracing
To take a call trace, select Device Specific Settings Troubleshooting Tracie from the left-
side menu (not shown).
Select the Packet Capture tab and set the desired configuration for a call trace and click Start
Capture.

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