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Avaya Vantage User Manual
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Installing and Administering A
vaya
V
antage
™
Release 1.1
Issue 2
May 2018
2
Table of Contents
Default Chapter
6
Table of Contents
6
Chapter 1: Introduction
10
Purpose
10
Change History
10
Chapter 2: Avaya Vantage ™ Overview
12
Physical Device Layout
12
Connectors and Controls
13
Optional Components for the Avaya Vantage ™ Device
16
Wireless Handset Layout
16
Specifications
16
Wireless Handset Specifications
18
Camera Specifications
20
Environmental Specifications
21
Chapter 3: Initial Setup and Connectivity
22
Initial Setup Checklist
22
Software and Hardware Prerequisites
22
Preinstallation Data
23
System Manager User Profile Worksheet
23
IP Office SIP User and Extension Settings
24
Settings File Worksheet
24
DHCP Settings Worksheet
25
Connecting a Handset to Avaya Vantage
26
Connecting the Handset Cradle to Avaya Vantage
26
Connecting a Wired Handset
27
Connecting a Wireless Handset
27
Power Management
28
Connecting Avaya Vantage ™ to the Network
29
Chapter 4: Server Configuration
31
DHCP and File Server Configuration Checklist
31
DHCP Server Configuration
32
Setting up a DHCP Server
32
File Server Configuration
33
Setting up a File Server
33
Avaya Aura ® Configuration for Avaya Vantage
34
Avaya Aura ® System Manager Configuration
34
PPM Configuration
34
Avaya Aura ® Device Services Configuration
35
IP Office Configuration for Avaya Vantage
35
Avaya Session Border Controller for Enterprise Configuration
36
Chapter 5: Security Configuration
37
Password Security Policies
38
Certificate Management
39
Certificate Usage by Applications
40
Parameter Configuration for Secure Installation
41
Chapter 6: Device Configuration
45
Device Configuration Using DHCP Options
46
Configurable DHCP Options
46
DHCP Site-Specific Options
48
Device Configuration Using a 46Xxsettings.txt Settings File
50
Configuring the Settings File
51
Customizing the Settings File
51
Configuring User Groups in the Settings File
53
Device Configuration Using LLDP
53
Initial Values of Parameters Transmitting in LLDP Frames
54
TLV Impact on System Parameter Values
55
Device Configuration Using the Settings Menu on the Device
57
Device Configuration Checklist
57
Administrator Password Configuration
58
Enabling Administrator Settings on the Device
58
Setting up a File Server Address
59
Setting the DNS Name and Address
60
Setting the Avaya Aura ® Device Services Server Address
60
Setting a User Group for a Specific Configuration
61
Setting up an HTTP Proxy and Exception
61
Configuring SIP Server Settings
62
Setting up a DHCP Site-Specific Option Number
62
Additional Network Configuration
63
Chapter 7: Application Setup
65
Pushing Applications Onto the Avaya Vantage Device
66
Push Command Examples
67
Uninstalling a Pushed Application
67
Access Management to Google Play Applications
67
Editing a Black or White List
68
Setting up a CSDK-Based Telephony Application as the Active Application
69
Avaya Telephony Applications Supported on Avaya Vantage
70
Package Names of CSDK-Based Applications
71
Chapter 8: Maintenance
72
Device Upgrade
72
Device Upgrade Process
72
Automatic Upgrade
73
Upgrading Avaya Vantage Using the Update Option
74
Upgrading Avaya Vantage Using System Manager
74
Upgrading Avaya Vantage Using IP Office
74
Restoring Factory Settings
75
Rebooting Avaya Vantage from the Settings Menu
76
Failover and Survivability
76
Debugging and Monitoring the Device
77
Enabling Verbose Logging
77
Generating a Debug Report
77
May 2018 Installing and Administering Avaya Vantage
77
Generating an Audio Report
78
Opening a Debug or Audio Report
79
Configuring the SSH Server Settings
80
Enabling Port Mirroring
80
Pinging a Device on the Network
81
Chapter 9: Troubleshooting
82
Firmware Is Corrupted
82
Chapter 10: Resources
84
Documentation
84
Finding Documents on the Avaya Support Website
85
Viewing Avaya Mentor Videos
86
Support
86
Using the Avaya Insite Knowledge Base
87
Appendix A: Supported Configuration Parameters
88
Parameters for Controlling Configuration Parameter Downloads
88
Phone Parameters
89
General Phone Functionality
90
Phone UI Related Settings
92
Network Settings
100
General Settings
100
Ethernet Interface Settings
107
VLAN Settings
108
IEEE 802.1X Settings
111
Server Addresses and Ports
113
Other Operational Parameters and Settings
121
Active Phone Application
122
Third Party Applications
122
Dial Plan Parameters
124
Protocol-Specific Parameters
125
Logging and Debugging Parameters
134
USB Parameters
137
Upgrade Related Parameters
138
General Account Ids & Passwords
141
Phone Lock Parameters
143
Security Parameters
145
Avaya Breeze ™ CSDK Parameters
145
Avaya Vantage ™ Basic Parameters
152
IP Office Parameters
156
May 2018 Installing and Administering Avaya Vantage
160
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Avaya Vantage Specifications
General
Power over Ethernet (PoE)
Yes
Connectivity
Wi-Fi, Bluetooth
Ports
Ethernet
Supported Protocols
SIP
Compatibility
Avaya Aura, Avaya IP Office
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