Avaya Vantage - Opening a Debug or Audio Report

Procedure
1. Tap Settings.
2. Tap Debugging options > Generate audio report.
3. Enter the password for encryption and decryption of the report.
4. Select one of the following destinations:
• Internal flash memory
• HTTP/S file server
• USB flash drive
The USB flash drive option is available only when a USB mass storage device is
connected to Avaya Vantage
™
.
5. Tap Generate.
Avaya Vantage
™
generates an audio report, media_report.tar.gz, and stores it in the
internal flash memory at /mnt/sdcard/AvayaVantageLogs. If you selected the USB or
HTTP/S option, a copy of the report is saved in the selected destination.
6. (Optional) To share the report through an available Android share option, such as email or
Google Drive, click
.
The success of the sharing operation depends on the file size and the selected option. For
example, while you can share a file that is up to 25 MB only through email, Google Drive
can support up to 10 GB.
The icon is not available if you are logged out of the device.
Opening a debug or audio report
About this task
Use this procedure to decrypt a debug or audio report. To review log data, you must decrypt the
reports.
Procedure
1. Copy the report to a folder on your computer.
2. Open the command line interface and navigate to the folder where you copied the report.
3. Run one of the following commands:
• To decrypt the debug report:
openssl aes-128-cbc -d -salt -k <password> -in debugreport.tar.gz
-out debugreport.decrypted.tar.gz
• To decrypt the audio report:
openssl aes-128-cbc -d -salt -k <password> -in
media_report.tar.gz -out media_report.decrypted.tar.gz
Debugging and monitoring the device
May 2018 Installing and Administering Avaya Vantage
™
79
Comments on this document? infodev@avaya.com