Barco DP2K-12C

4. Troubleshooting
Code 5833: “ti-link-decryptor - logical marriage tamper event” (Error)
Situation Solution
The I CP and link decryptor are not a
couple.
This means one of both has been replaced. You need to marry both. Start the
clear security warn ing procedure. S ee "Authorization to clear security warning on
the projector", page 245. Together with this error you will always have an error
“ti-link-decryptor physical marriage tamper event”.
Brief procedure to c lear the security warning and marriage ICP and decryptor:
1. Ensure the cover plate of the Light Processor compartment is properly installed.
2. Ensure that all boards in the Card Cage are properly installed.
3. Start up the projector.
4. Initiate authorization by holding the security key in the security socket (im age 4-37).
5. Enter th e pin code within 5 seco nds.
Code 5834: “ti-link-decryptor - physical marriage tamper event” (Error)
Situation Solution
The ICP a nd/or link decryptor have
been remov ed and inserted again.
You ne ed to remarry both. Start the clear security warning procedure. S ee "A uthorization
to clear security warning on the p rojector", page 245.
Brief procedure to c lear the security warning and marriage ICP and decryptor:
1. Ensure the cover plate of the Light Processor compartment is properly installed.
2. Ensure that all boards in the Card Cage are properly installed.
3. Start up the projector.
4. Initiate authorization by holding the security key in the security socket (im age 4-37).
5. Enter th e pin code within 5 seco nds.
Code 5835: “ti-link-decryptor - security log is almost full” (Error)
Situation Solution
The security log almost full indicates
that there are less than 512 log
entry locations available in the link
decryptor log before the log is full.
The attached server nee ds to read
the log which will clear the log of the
projector.
When this warning is active, the DCI compliant server needs to extract the log data (via
ASM/TLS s ession) from the link dec ryptor Security Log. This can take some time. R eads
of the security log by any other entity/means will not impact this warning.
Code 5836: “ti-link-decryptor - security log is full” (Error)
Situation Solution
The S ecurity Log is full indicates that
there is no more r oom to write log
entries in the link decryptor log file.
When this error is active, the DCI com pliant Server needs to e xtract the log da
ta (via
ASM/TLS session) from the link decryptor Security Log. Reads of the security log by any
other entity/means will not impact this error. This error will rem ain active until the S erver
reads enough log entries to create room for 512 log entries. This can take s
ome time.
Playback will be prohibited (black image) as long as this error is ac tive.
Code 5837: “ti-link-decryptor - read system status failed ” (Error)
Situation Solution
Link decryptor is no t c orrectly seated. Reseat the link decryptor.
If p roblem rem ains, replace link decryptor. S ee "Replacement of the Link De cryptor",
page 243.
Code 5850: “imb - no communication” (Error)
Situation Solution
No co mm unication with media bloc k
Check if the media block is w ell seated.
Replace the media block.
68 R5905043 DP2K-12C/11CX 19/02/2018