7 – Troubleshooting
161
17
LIS Server not
responding to
uploads.
This alert is detected when
LIS is configured and cannot
be reached.
Alert clears itself when communication
with LIS is reestablished.
18
LIS interface offline. Alert is set when LIS library
returns any of errors below to
the FX application.
LIS_SYSTEM_ERROR:
UNSUPPORTED_CONFIG:
LIS_ASSERT_ERROR:
DEBUG_PROBLEM:
Communications problem between
instrument and LIS system. Refer to
the BD LIS Interface specification.
20
AC Power is lost. The main computer has been
without AC power for more
than 60 seconds.
If power is not restored within 60
seconds of the main computer
detecting power loss, the main
computer performs an orderly
shutdown of the user interface.
21
Upgrade error. There was a problem with a
software upgrade.
Reboot the instrument with the
software upgrade flash media in the
USB flash drive. If error recurs, contact
your local BD representative.
22
X EDB offline. Occurs when the drawer is
unable to communicate with
the main instrument computer
board.
Reboot instrument.
Stations are marked as Unusable.
Refer to Section
7.3.2 for additional
information on dealing with Unusable
stations.
Move vials in the indicated stations
within 40 minutes of the set time of this
alert to prevent them from becoming
Affected Vials.
23
Drawer 'X' offline.
Remove any vials
in unusable
stations. Consult
Manual.
Occurs when the drawer is
unable to communicate with
the main instrument computer
board.
Reboot instrument.
Stations are marked as Unusable.
Refer to Section
7.3.2 for additional
information on dealing with Unusable
stations.
Move vials in the indicated stations
within 40 minutes of the set time of this
alert to prevent them from becoming
Affected Vials.
Error
No.
Message Possible Cause(s) Corrective Action(s)