7 – Troubleshooting
163
36
Reboot Reason. Message sent to System Alert
display only (Info detail
window).
Instrument has rebooted for
one of the following causes:
1. Unknown Cause
2. Software Upgrade Initiated
3. Software Upgrade
Completed
4. Powerfail
5. Power Interrupted
6. Software Assert
7. Watchdog Timeout
8. Software Fault
9. Invalid WD Count
10. Syscall Failure
11. OSBDPL Fatal
12. Downgrade Not Allowed
13. Assert at Interrupt Level
14. Invalid Reason Code
15. Stack Fault
16a. Allocation Fault (Vx
Works only)
16b. System Maintenance
(NgbOnWin only)
17. Reboot Button Pressed
18. Application Restarting to
Complete Software Upgrade
19. Upgrade Completed
If error recurs, contact BD.
For Reasons 4 and 5, if power is lost
for more than 40 minutes, all vials in
the instrument are marked as Affected
Vials. Refer to Section
7.3.3 for
instructions on Affected Vials.
37
Drawer X: Agitation
Failure.
Agitation outside of normal
range. Agitation has been
re-started four consecutive
times. (Preceded by four
occurrences of Alert
47.)
Alert is cleared when the instrument
determines that the agitation speed is
within range.
Stations are marked as Unusable.
Refer to Section
7.3.2 for additional
information on dealing with Unusable
stations.
Move vials in the indicated stations
within 40 minutes of the set time of this
alert to prevent them from becoming
Affected Vials.
Error
No.
Message Possible Cause(s) Corrective Action(s)
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