Biotage Isolera Four - 7 Manufacturer; Biotage Sweden AB; Sales Offices and Distributors; Technical Support

411829-L, Contact Information April 2012 Page 7-1
Chapter
7
Contact Information
Manufacturer
PartnerTech Åtvidaberg AB for Biotage Sweden AB
Biotage Sweden AB
Box 8
SE-751 03 Uppsala
Sweden
Visiting address: Vimpelgatan 5
Telephone: +46(0)18-56 59 00
Fax: +46 18 59 19 22
E-mail: info@biotage.com
Website: www.biotage.com
Sales Offices and Distributors
Please visit www.biotage.com for contact information.
Technical Support
Call, fax, or e-mail Biotage 1-Point Support, or request support online (www.biotage.com).
When contacting 1-Point Support, please have the following information ready:
• Company name and contact information.
• Serial number of your Isolera system (see the product label at the rear of the system).
• A brief description of the symptoms or technical problems you are experiencing.
1-Point Support USA
Phone: +1 800 446 4752 press (3) at auto attendant
Outside US: +1 704 654 4900
Fax: +1 704 654 4917
E-mail: US-1-pointsupport@biotage.com
1-Point Support Japan
Phone: +81 3 5627 3123
Fax: +81 3 5627 3121
E-mail: JP-1-pointsupport@biotage.com
1-Point Support Europe
Phone: +46 18 56 59 11
Fax: +46 18 56 57 11
E-mail: EU-1-pointsupport@biotage.com
Rest of the World
Please contact your local distributor.