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Confidential
■ Error code 57
Paper is jammed in the duplex paper feed system.
■ Error code 58
Any of errors 6A to 6D, 6F, 76 or 78 occurred when the power
was turned ON or machine goes
back to the ready state from sleep mode.
Jam Duplex
Pull out the Duplex Tray at the back of the machine and remove the
jammed paper.
<User Check>
• Install the duplex tray properly.
• Check if the paper is jammed in the duplex tray.
Step Cause Remedy
1
Foreign object around duplex tray Remove the foreign object around the
duplex tray.
2 Duplex tray failure Replace the duplex tray.
3 DX gears damaged Replace the main frame L ASSY.
Fuser Error
Turn the power off, then on again. Leave the machine for 15 min.
<User Check>
• Turn OFF the power switch, and turn it ON again after a while.
Step Cause Remedy
1
Any fuser error occurs when
started in the ready state.
Follow the “Remedy” of the error code that
has reoccurred.