2-95
Confidential
â– Paper jam at the eject section
< User Check >
- Check if the paper is loaded into each paper tray correctly.
- Turn back the paper loaded in each paper tray or change the orientation of the paper by 180°.
- Adjust each paper guide in accordance with the paper size.
- Check if too much paper is loaded in the tray.
- Check if the thickness of the paper is 60 to 105 g/m
2
.
- Fan the stack of paper well and reinsert the papers into each paper tray.
â– Paper jam at the duplex tray
< User Check >
- Turn back the paper loaded in each paper tray or change the orientation of the paper by 180°.
- Check if the thickness of the paper is 60 to 105 g/m
2
.
- Fan the stack of paper well and reinsert the papers into each paper tray.
Step Cause Remedy
1 Foreign object in back cover
section
Remove the foreign object.
2 Eject actuator coming off Re-assemble the eject actuator.
3 Fuser cover installation failure Re-assemble the fuser cover.
4 Connection failure of the eject
sensor PCB harness
Reconnect the eject sensor PCB harness.
5 Eject sensor failure Replace the eject sensor PCB ASSY.
6 Paper eject origin sensor failure Replace the paper eject origin sensor.
7 Main motor or process motor
failure
Replace the process drive unit.
8 Paper eject ASSY failure Replace the paper eject ASSY.
9 Fuser unit failure Replace the fuser unit.
10 Main PCB failure Replace the main PCB ASSY.
Step Cause Remedy
1 Foreign object in duplex path Remove the foreign object.
2 Eject actuator coming off Re-assemble the eject actuator.
3 Fuser cover installation failure Re-assemble the fuser cover.
4 Back cover failure Replace the back cover.
5 Duplex tray failure Replace the duplex tray.
6 Failure of duplex path of paper
tray 1
Replace the paper tray 1.
7 Main PCB failure Replace the main PCB ASSY.