Troubleshooting and routine maintenance
145
C
No Paper The machine is out of paper or
paper is not correctly loaded in
the paper tray.
Do one of the following:
Refill the paper in the paper tray and
press Mono Start or Colour Start or put
the paper in the manual feed slot.
Remove the paper and load it again.
Then press Mono Start or Colour Start.
If the problem is not solved, the paper
pick-up roller may be stained. Clean the
paper pickup roller. (See Cleaning the
paper pick-up rollers on page 164.)
No Response/ Busy The number you dialled does not
answer or is busy.
Verify the number and try again.
No Toner The toner cartridge or the drum
unit and toner cartridge assembly
is not installed correctly.
Re-install the toner cartridge or the drum unit
that is indicated on the LCD.
No Waste Ton er The waste toner box is not
installed correctly.
Re-install the waste toner box. (See
Replacing the waste toner box on page 181.)
Out of Memor y The machine’s memory is full. Fax sending or copy operation in
progress
Do one of the following:
Press Mono Start or Colour Start to
send or copy the scanned pages.
Press Stop/Exit and wait until the other
operations in progress finish, and then try
again.
Clear the data from the memory. (See
Out of memory message on page 45 or
page 92.)
Print operation in process
Do one of the following:
Reduce print resolution. (See Advanced
tab in the Software User’s Guide on the
CD
-ROM.)
Clear the faxes from the memory. (See
Out of memory message on page 92.)
Error Message Cause Action
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