Troubleshooting
Problems with the printing quality 621
Printing is faint ........................................................................................................................................................ 621
Paper rubs against the printhead ........................................................................................................................... 622
The edges of the paper are dirty ............................................................................................................................. 623
The surface of the paper is dirty ............................................................................................................................. 623
The back side of the paper is dirty .......................................................................................................................... 623
Immediately after borderless printing, the trailing edge margin is soiled during regular printing
.................................................. 624
Printed colors are inaccurate .................................................................................................................................. 624
Banding in different colors occurs .......................................................................................................................... 624
Colors in printed images are uneven ....................................................................................................................... 625
Image edges are blurred or white banding occurs .................................................................................................. 626
Setting the Blue Switch on the Platen ............................................................................................................... 626
The contrast becomes uneven during printing ........................................................................................................ 629
The length of printed images is inaccurate in the feeding direction .......................................................................... 629
Images are printed crooked .................................................................................................................................... 629
Documents are printed in monochrome ................................................................................................................. 629
Line thickness is not uniform .................................................................................................................................. 629
Lines or colors are misaligned ................................................................................................................................ 630
Borders appear in borderless printing ..................................................................................................................... 630
Cannot print over a network 631
Cannot connect the printer to the network ............................................................................................................. 631
Cannot print over a TCP/IP network ....................................................................................................................... 631
Cannot print over a NetWare network ..................................................................................................................... 631
Cannot print over AppleTalk or Bonjour networks ................................................................................................... 632
Installation problems 633
Removing Installed Printer Drivers .......................................................................................................................... 633
Other problems 634
The printer does not go on ..................................................................................................................................... 634
If the Printer Makes a Strange Sound ..................................................................................................................... 634
Messages advising to check the maintenance cartridge are not cleared ................................................................. 634
The printer consumes a lot of ink ........................................................................................................................... 634
Ink Level Detection ................................................................................................................................................. 635
Error Message
Error Message 639
Error Messages 640
Messages regarding paper 642
Paper mismatch ..................................................................................................................................................... 642
MediaType Mismatch ............................................................................................................................................. 642
The paper is too small. ........................................................................................................................................... 643
The paper is too small. ........................................................................................................................................... 643
PaprWidth Mismatch .............................................................................................................................................. 644
Paper size not detected. ........................................................................................................................................ 644
Insufficient paper for job ......................................................................................................................................... 644
This paper cannot be used. .................................................................................................................................... 645
Roll printing is selected. .......................................................................................................................................... 645
Roll printing is selected, but manual paper is loaded. ............................................................................................. 645
The roll is empty. .................................................................................................................................................... 645
Roll feed unit error. ................................................................................................................................................. 646
No Roll Unit. ........................................................................................................................................................... 646
Manual printing is selected. .................................................................................................................................... 646
Manual printing is selected, but a roll is loaded. ...................................................................................................... 646
Paper jam. ............................................................................................................................................................. 646
Paper loaded askew. .............................................................................................................................................. 646
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