Maintenance and Consumables
Replacing the Cutter Unit ..................................................................................................................................................... 930
Maintenance Cartridge 934
Maintenance Cartridge .......................................................................................................................................................... 934
Replacing the Maintenance Cartridge ............................................................................................................................. 934
Checking the Remaining Maintenance Cartridge Capacity ................................................................................... 941
When to Replace the Maintenance Cartridge .............................................................................................................. 942
Cleaning the Printer 943
Cleaning the Printer Exterior ............................................................................................................................................... 943
Cleaning Inside the Top Cover ............................................................................................................................................ 943
Other Maintenance 947
Preparing to Transfer the Printer ...................................................................................................................................... 947
Updating the Firmware .......................................................................................................................................................... 953
Consumables 954
Troubleshooting
Troubleshooting 955
Frequently Asked Questions 956
Frequently Asked Questions ................................................................................................................................................ 956
Problems Regarding Paper 958
Clearing Jammed Roll Paper ................................................................................................................................................ 958
Clearing a Jammed Sheet ..................................................................................................................................................... 961
Roll paper cannot be inserted into the paper feed slot .......................................................................................... 964
Cannot load sheets .................................................................................................................................................................. 964
Paper is not cut straight ........................................................................................................................................................ 965
Paper is not cut ......................................................................................................................................................................... 965
The media take-up unit continues rotating ................................................................................................................... 965
The size of clear film cannot be detected ..................................................................................................................... 966
Margins are wide ...................................................................................................................................................................... 966
When printing on thin roll paper, the printed surface becomes scratched .................................................... 966
Printing does not start 967
The Data lamp on the Control Panel does not light up ........................................................................................... 967
The printer does not respond even if print jobs are sent ...................................................................................... 967
Ink Filling.. is displayed ........................................................................................................................................................... 967
The display screen indicates Agitating... ........................................................................................................................ 967
The printer stops during a print job 968
An error message is shown on the Display Screen ................................................................................................... 968
The printer ejects blank, unprinted paper ..................................................................................................................... 968
Problems with the printing quality 969
Printing is faint .......................................................................................................................................................................... 969
Paper rubs against the printhead ..................................................................................................................................... 970
The edges of the paper are dirty ...................................................................................................................................... 970
The surface of the paper is dirty ...................................................................................................................................... 971
The back side of the paper is dirty .................................................................................................................................. 971
Immediately after borderless printing, the trailing edge margin is soiled during regular printing
........................................ 972
Printed colors are inaccurate .............................................................................................................................................. 972
Banding in different colors occurs ................................................................................................................................... 972
Colors in printed images are uneven ............................................................................................................................... 973
Image edges are blurred or white banding occurs .................................................................................................... 974
Setting the Blue Switch on the Platen ...................................................................................................................... 974
The contrast becomes uneven during printing ........................................................................................................... 977
The length of printed images is inaccurate in the feeding direction ................................................................. 977
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