Troubleshooting
Images are printed crooked ................................................................................................................................................. 978
Documents are printed in monochrome ........................................................................................................................ 978
Line thickness is not uniform .............................................................................................................................................. 978
Lines or colors are misaligned ............................................................................................................................................ 979
Borders appear in borderless printing ............................................................................................................................ 979
Cannot print over a network 980
Cannot connect the printer to the network .................................................................................................................. 980
Cannot print over a TCP/IP network ................................................................................................................................ 980
Cannot print over a NetWare network ............................................................................................................................ 980
Cannot print over AppleTalk or Bonjour networks .................................................................................................... 981
Installation problems 982
Removing Installed Printer Drivers .................................................................................................................................... 982
Other problems 984
The printer does not go on .................................................................................................................................................. 984
The printer takes time to start up ..................................................................................................................................... 984
If the Printer Makes a Strange Sound ............................................................................................................................. 984
Messages advising to check the maintenance cartridge are not cleared ....................................................... 984
The printer consumes a lot of ink ..................................................................................................................................... 985
Ink Level Detection .................................................................................................................................................................. 985
Error Message
Error Message 989
Error Messages 990
Messages regarding paper 992
Paper mismatch ........................................................................................................................................................................ 992
MediaType Mismatch .............................................................................................................................................................. 992
The paper is too small. ........................................................................................................................................................... 993
The paper is too small. ........................................................................................................................................................... 993
PaprWidth Mismatch ............................................................................................................................................................... 994
Paper size not detected. ........................................................................................................................................................ 994
Insufficient paper for job ...................................................................................................................................................... 995
This paper cannot be used as size is not supported. ............................................................................................... 995
Roll printing is selected. ......................................................................................................................................................... 996
Roll printing is selected, but sheets are loaded. ......................................................................................................... 996
The roll is empty. ...................................................................................................................................................................... 996
No sheets. .................................................................................................................................................................................... 997
Sheet printing is selected. .................................................................................................................................................... 997
Regular printing is selected, but a roll is loaded. ........................................................................................................ 997
Paper jam. .................................................................................................................................................................................... 998
Paper loaded askew. ............................................................................................................................................................... 998
Cannot detect papr ................................................................................................................................................................. 998
Cannot feed paper. ................................................................................................................................................................. 999
Cannot cut this paper. ............................................................................................................................................................ 999
End of paper feed. ................................................................................................................................................................... 999
Rel lever is in wrong position. ............................................................................................................................................. 999
Rewinding error. ...................................................................................................................................................................... 1000
Media take-up unit ready. ................................................................................................................................................... 1000
Turn on the media take-up unit. ....................................................................................................................................... 1000
Borderless printng not possible. ...................................................................................................................................... 1000
Paper position not suitable for borderless printing. ............................................................................................... 1001
Messages regarding ink 1002
Ink insufficient. ........................................................................................................................................................................ 1002
No ink left. ................................................................................................................................................................................. 1002
Remaining level of the ink cannot be correctly detected. .................................................................................... 1002
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