Case 6401 - Internet Service Provider Tests

Case Communications 6401 Rugged ADSL Router Manual – Rev 1.5
SECTION 6 - DIAGNOSTICS Page 6.3
Testing the connection to your Internet Service provider
Test PPP Server Session
Pass
Indicates that the PPP Server has established a valid PPP session with your 6401 Rugged
ADSL Router
Fail
Indicates that the PPP Server cannot establish a valid PPP session with your 6401 Rugged
ADSL Router
Disabled
Indicates not connected or configured
Test authentication with ISP
Pass
Indicates that the username and password stored in your 6401 Rugged ADSL Router has
authenticated with your ISP’s network
Fail
Indicates that your 6401 Rugged ADSL Router was unable to verify your username and
password with your ISP’s network
Disabled
Indicates not connected or configured
Assigned IP Address
Pass
Indicates that your 6401 Rugged ADSL Router has received a valid IP Address from the
PPP Server
Fail
Indicates that your 6401 Rugged Router does not have a valid IP Address from the PPP
Server
Disabled
Indicates not connected or configured
Ping Default Gateway
Pass
Indicates that your 6401 Rugged ADSL Router can communicate with the first entry
point to the network. This is usually your ISP’s Edge router
Fail
Indicates that your 6401 Rugged ADSL Router was unable to communicate with the first
entry point to the network. However if the connection is working do not brother trouble
shooting further as your ISP’s server may not respond to pings
Ping Primary Domain Name Server
Pass
Indicates that your 6401 Rugged ADSL Router can communicate with the primary
Domain Name Server (DNS)
Fail
Indicates that your 6401 Rugged ADSL Router is unable to communicate with the
primary Domain Name Server (DNS). This may not have an effect on your primary
connectivity. Therefore if this fails but your still able to access the Internet, there is no
need to troubleshoot the issue.
Differences between OAM F4 and OAM F5
OAM F4 cells operate at the VP level. They use the same VPI as the user cells, however, they
use two different reserved VCIs, as follows:
VCI=3 Segment OAM F4 cells.
VCI=4 End-end OAM F4 cells.
OAM F5 cells operate at the VC level. They use the same VPI and VCI as the user cells. To
distinguish between data and OAM cells, the PTI field is used as follows:
PTI=100 (4) Segment OAM F5 cells processed by the next segment.
PTI=101 (5) End-to-end OAM F5 cells which are only processed by end stations terminating
an ATM link.