Maintenance 236
Quality Report Tool 237
Voice Quality Monitoring 237
Voice Quality Metric Interpretation 238
Voice Quality Troubleshooting Tips 238
Cisco Unified IP Phone Cleaning 239
APPENDIX A
Internal Support Web Site 241
Internal Support Web Site Overview 241
Cisco Unified IP Phone User Support 241
User Options Web Pages Access 242
Online Help on Phone 242
Cisco Unified IP Phone Manuals 242
Cisco Unified IP Phone 7900 Series eLearning Tutorials for SCCP Phones 243
Phone Features User Subscription and Setup 243
User Voice Messaging System Access 244
User Personal Directory Entries Setup 244
Obtain Cisco Unified IP Phone Address Book Synchronizer 244
Cisco Unified IP Phone Address Book Synchronizer Deployment 245
Install Synchronizer 245
Set Up Synchronizer 245
APPENDIX B
Feature Support by Protocol for Cisco Unified IP Phones 247
APPENDIX C
International User Support 257
International User Support Overview 257
Language Overlays for Phone Buttons 257
Unified Communications Manager Endpoints Locale Installer 257
International Call Logging Support 258
APPENDIX D
Technical Specifications 259
Physical and Operating Environment Specifications 259
Cable Specifications 260
Network and Access Port Pinouts 261
Network Port Connector 261
Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G Administration Guide for Cisco Unified
Communications Manager 9.0 (SCCP and SIP)
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