Cisco 7975G - Page 204

Possible explanation and actionDescriptionMessage
Attempt to resolve this error by power
cycling the phone. If the problem persists,
contact Cisco technical support for
additional assistance.
The phone failed during
programming.
Programming Error
The phone achieved 802.1X authentication.The phone attempted an 802.1X
transaction and authentication
achieved.
Successful – MD5
If you are using DHCP, verify that the
DHCP server points to the correct TFTP
server.
If you are using static IP addresses, check
configuration of TFTP server. See Network
Configuration Menu, on page 66 for details
on assigning a TFTP server.
TFTP server is pointing to a directory
that does not exist.
TFTP access error
Contact the Cisco TAC.The phone does not recognize an
error code provided by the TFTP
server.
TFTP Error
Check the load ID assigned to the phone
(from Cisco Unified Communications
Manager, choose Device > Phone). Verify
that the TFTP directory contains a .bin file
with this load ID as the name.
The requested load file (.bin) was not
found in the TFTP directory.
TFTP file not found
Network is busy: The errors should resolve
themselves when the network load reduces.
No network connectivity between the TFTP
server and the phone: Verify the network
connections.
TFTP server is down: Check configuration
of TFTP server.
TFTP server did not respond.TFTP timeout
Authentication typically times out if 802.1X
authentication is not configured on the
switch.
Supplicant attempted 802.1X
transaction but timed out due the
absence of an authenticator.
Timed Out
Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G Administration Guide for Cisco Unified
Communications Manager 9.0 (SCCP and SIP)
184
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