CHAPTER 7
Frequently Asked Questions
•
I Can't Connect to the Internet Through the ATA, page 115
•
I Upgraded my Firmware and the ATA doesn't Work Properly, page 116
•
I Can't use the DSL Service to Connect Manually to the Internet, page 116
•
There is no Dial Tone, and the Phone 1 or 2 LED is not Solid Green, page 116
•
When I place an Internet Phone Call, the Audio Breaks Up, page 117
•
When I Open a Web Browser, I am Prompted for a Username and Password. How can I Bypass this
Prompt?, page 117
•
The DSL Telephone Line Does Not Fit in the ATA WAN (Internet) Port., page 117
•
My Modem Doesn't Have an Ethernet Port, page 117
•
The ATA Doesn't Have a Coaxial port for the Cable Connection, page 118
I Can't Connect to the Internet Through the ATA
Procedure
Step 1
Make sure that the ATA is powered on. The Power/Sys LED should be solid green and not flashing.
If the Power LED is flashing, then power off all of your network devices, including the modem, the ATA,
and the connected devices. Wait for 30 seconds. Then power on each device in the following order:
1
Cable or DSL modem
2
ATA
3
Connected Devices
Cisco ATA 191 and ATA 192 Analog Telephone Adapter Administration Guide for Multiplatform Firmware
115
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