D-4 Compaq Server Console Switch User Guide
Compaq Confidential – Need to Know Required
Writer:
John Turner
Project:
Compaq Server Console Switch User Guide
Comments:
Part Number:
141555-002
File Name:
j-appd Troubleshooting Tips.doc
Last Saved On:
8/22/00 10:43 AM
Table D-3
Keyboard Troubleshooting
continued
Symptom Probable Cause Recommended Solution
Keyboard is not working on one
computer
Keyboard worked, but then
stopped working
Tighten loose keyboard cable
connection between the computer
and the switch.
Replace keyboard cable.
Check maximum cable length.
Press the Reset button on the
back panel of the switch.
Check maximum length of console
cable extensions.
Keyboard never worked Check cable for crossed
connections.
Replace keyboard cable.
Disconnect and reconnect the
keyboard cable at the computer
port on the switch. (
It may be
necessary to power cycle the
computer if the cable is
disconnected. For this reason,
only perform these tests when
maintenance time can be
scheduled
.)
Check for maximum cable length.
Check maximum length of console
cable extensions.
Replace the console keyboard.
continued
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