Troubleshooting Tips D-3
Compaq Confidential – Need to Know Required
Writer:
John Turner
Project:
Compaq Server Console Switch User Guide
Comments:
Part Number:
141555-002
File Name:
j-appd Troubleshooting Tips.doc
Last Saved On:
8/22/00 10:43 AM
Table D-2
Status Symbol Troubleshooting
continued
Symptom Probable Cause Recommended Solution
shows up on tiered port
(all models except 2-Port)
Loose keyboard connection Disconnect and reconnect the
keyboard cable at the computer
port on the switch. (
It may be
necessary to power cycle the
computer if the cable is
disconnected. For this reason,
only perform these tests when
maintenance time can be
scheduled
.)
Replace the keyboard cable.
shows next to computer
number or name when you
expected it to be a
(all models except 2-Port)
An interconnecting cable (m–m)
from another switch connected to
port in error
Disconnect the switch and
connect the computer to the port.
Primary computer shows
when is expected
(all models except 2-Port)
Incorrect settings in Device dialog
box for primary switch
Verify the selection of the correct
number of ports (4 or 8) for a
secondary switch.
Verify that all port settings are set
to DEFAULT if not connected to a
secondary switch.
Table D-3
Keyboard Troubleshooting
Symptom Probable Cause Recommended Solution
Keyboard is not working OSD Delay Time in effect Turn off Delay Time as follows:
All models except 2-Port:
Press
Print Scrn
+
Alt
+
S
+
Alt
+
M
.
Type 0 secs for Delay Time.
2-Port only:
Press
Print Scrn
+
F2
. Select OSD. Type 0 secs for
Delay Time.
continued
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