Why is my Datalogic Barcode Reader not reading in On Line Mode?
If the Master’s “Phase On” LED is correctly lit but nothing happens (no reading results), ensure that the software configuration is consistent with the application condition (operating mode, etc.). Use the Genius™ software configuration program, select the OPERATING MODES folder, and check the related parameters.
What to do if my Datalogic DS6300 cannot read barcodes?
If the Datalogic Barcode Reader isn't reading the target barcode and always returns 'No Read', check the synchronization of the reading pulse with the object. Ensure the scan line is correctly positioned and the barcode is in the center of the scan line; then run TEST MODE via Genius™ (Operating Modes). Also, verify the reading distance, tilt angle, and that the skew angle is less than 10° (for direct reflection). Enable different code types (except Pharmacode) with LENGTH = Variable in the CODE tab. Check the barcode quality. If unsuccessful, test with the BARCODE TEST CHART included with the product.
Why is my Datalogic DS6300 sending incorrect data?
If data transferred to the host is incorrect, corrupted, or incomplete, use the Genius™ program to check the HEADER, TERMINATOR, SEPARATOR, and FILL CHAR values in the DATA COMMUNICATION SETTINGS/DATA FORMAT folder. Also, check the CODE FIELD LENGTH value and ensure the COM port parameters are correctly assigned.
What to do if my Datalogic Barcode Reader is not transmitting data?
If the Datalogic Barcode Reader is not transmitting data to the host, check the serial cable connection and wiring. When using MAIN RS232 or RS485, ensure the reference ground is connected to proper SGND Main Isolated (GND_ISO), being careful that it differs from GND power ground. If using C-BOX 100, make sure the RS485 termination switch is OFF. Verify that the serial host settings match the serial device settings.
Why is the 'Phase On' LED off on my Datalogic Scanner when using an external trigger?
If the Master’s “Phase On” LED is not lit when the external trigger is activated on your Datalogic Scanner, consider the following: * Check if you are using the 25/26-pin connector or the C-BOX 100 spring clamp connectors. * Verify the sensor is connected to the EXT TRIG/PS input. * Ensure power is supplied to the photo sensor. * Confirm power is supplied to one out of the two EXT TRIG/PS (NPN output). * Check if one out of the two EXT TRIG/PS is grounded (PNP output). * Verify the photo sensor LEDs (if any) are working correctly. * Make sure the sensor/reflector system is properly aligned (if present).
General| Scanning Technology | Laser |
|---|---|
| Interface | RS-232 |
| Reading Distance | Varies with barcode density and model; refer to specific model datasheet |
| Light Source | Laser Diode 650 nm (Visible Red Light) |
| Depth of Field | Varies with barcode density and model; refer to specific model datasheet |
| Operating Temperature | 0°C to 45°C |
| Storage Temperature | -20°C to 60°C |
| Humidity | 5% to 95% (non-condensing) |
| Electrical Safety | EN 60950-1 |
| EMC | EN 55022 |
| Laser Safety | Class 2, IEC 60825-1 |
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