Datamax M-Class Mark II Maintenance Manual

Troubleshooting
3-15
Fault Messages (continued)
Displayed Message Description Possible Solution(s)
GAP MODE
FAULTY SENSOR
Consistently high
sensor readings have
occurred.
Press any key to continue then try
the following:
1) Retry calibration, ensuring that
media was removed from the
sensor during the appropriate
calibration steps.
2) Clean the sensor (see Section
2.1.2) then retry calibration.
3) The sensor may be defective; see
Section 4.6.
4) The Main Logic PCB may be
defective; see Section 4.4.
HEAD CLEANING FAULT
The scheduled
maintenance interval
has been exceeded
three times.
Clean the printhead (see Section
2.1.1).
OUT OF STOCK
Media cannot be
detected.
Try the following:
1) Ensure that media is properly
loaded; and, if using die-cut
media with a transparent liner or
large notches, ensure the PAPER
EMPTY DISTANCE has been
adjusted.
2) Adjust the Media Sensor position.
3) Perform calibration; see Section
2.2.2.
4) The Media Sensor may be
defective or the cable loose; see
Section 4.6.
5) The Main Logic PCB may be
defective; see Section 4.4.

Datamax M-Class Mark II Specifications

General

Media Sensor	Adjustable reflective and transmissive sensors
Print Method	Thermal Transfer
Print Resolution	203 dpi
Memory	8 MB Flash, 16 MB SDRAM
Interface Options	USB, Serial, Ethernet, Parallel
Media Type	Roll-fed, die-cut, continuous, fan-fold, tags, ticket stock
Media Width	1.0 in (25.4 mm) to 4.65 in (118 mm)
Media Thickness	0.0025 in (0.0635 mm) to 0.010 in (0.254 mm)
Media Roll Diameter	8 inches (203 mm) max
Ribbon Width	1 to 4.33 inches (25.4 to 110 mm)
Ribbon Length	1968 ft (600 m)
Ribbon Core	1 inch (25.4 mm)
Label Width Range	1.0 in (25.4 mm) to 4.65 in (118 mm)
Label Length Range	0.25 to 39 inches (6.35 to 991 mm)