Datamax M-Class Mark II Maintenance Manual

Troubleshooting
3-16
Fault Messages (continued)
Displayed Message Description Possible Solution(s)
POSITION FAULT
Calibration was
incomplete; power
was removed or a
reset occurred during
a fault; or, an update
was made to the
Application Version.
Press FEED. If the fault does not
clear, calibrate the printer; see
Section 2.2.2.
PRINT ENGINE FAULT
A print logic problem
has been detected.
Cycle power OFF and ON. If the
fault does not clear, replace the
Main Logic PCB; see Section 4.4.
RAM FAULT
A memory error has
been detected.
Cycle power OFF and ON. If the
fault does not clear, replace the
Main Logic PCB; see Section 4.4.
REFLECTIVE MODE
CANNOT CALIBRATE
Consistently low sensor
readings have occurred.
Press any key to continue then try
the following:
1) Retry calibration, ensuring that
the media was inserted in the
sensor during the appropriate
step.
2) Ensure that the reflective mark is
made of carbon-based ink.
3) Clean the sensor (see Section
2.1.2) then retry calibration.
4) Try Advanced Entry Calibration;
see Section 2.2.2.3.

Datamax M-Class Mark II Specifications

General

Media Sensor	Adjustable reflective and transmissive sensors
Print Method	Thermal Transfer
Print Resolution	203 dpi
Memory	8 MB Flash, 16 MB SDRAM
Interface Options	USB, Serial, Ethernet, Parallel
Media Type	Roll-fed, die-cut, continuous, fan-fold, tags, ticket stock
Media Width	1.0 in (25.4 mm) to 4.65 in (118 mm)
Media Thickness	0.0025 in (0.0635 mm) to 0.010 in (0.254 mm)
Media Roll Diameter	8 inches (203 mm) max
Ribbon Width	1 to 4.33 inches (25.4 to 110 mm)
Ribbon Length	1968 ft (600 m)
Ribbon Core	1 inch (25.4 mm)
Label Width Range	1.0 in (25.4 mm) to 4.65 in (118 mm)
Label Length Range	0.25 to 39 inches (6.35 to 991 mm)