DGSHAPE DWX-52D - Page 77

Installation Problems
77
Chapter 4 Troubleshooting
7. When the message "Troubleshooting has completed" is displayed, click [Close the troubleshooter].
If the printer icon for the machine you are using is displayed under "Printers," the driver has been successfully installed.
If this does not solve the problem, perform the procedure under "Windows 7 (Procedure B)."
Windows 7 (Procedure B)
1. If the [Found New Hardware] message appears, click [Close] to close it.
2. From the [Start] menu, right-click [Computer]. Click [Properties].
3. Click [Device Manager]. The [User Account Control] window appears. Click [Continue]. [Device Manager] appears.
4. Click [Show hidden devices] from the [View] menu.
5. In the list, nd [Other devices], and then double-click it. Under the selected item, click the name of the model you are using or
[Unknown device].
6. Click [Uninstall] from the [Action] menu.
7. In the "Conrm Device Uninstall" window, select [Delete the driver software for this device.], and then click [OK]. Close [Device
Manager].
8. Detach the USB cable from the computer, and then restart Windows.
9. Uninstall the driver. Carry out the steps from step 3 on P.78 "Uninstalling the Driver (Windows 7)" to uninstall the driver.
10. Reinstall the driver again according to the procedure in the "Setup Guide" ("Installing the Software") or P.73 "Installing the
Driver Separately."