Eaton Network-M2 - Page 134

 Settings
Contextual help of the web interface – 134
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The log in screen appears.
Enter the user name in the User Name field.
Enter the password in the Password field.
ClickLogin. The Network Module web interface appears.
STEP 2:Navigate toProtection/Agents listpage.
STEP 3:In thePairing with shutdown agentssection, select the time to accept new agents and press theStartbutton
andContinue. During the selected timeframe, new agent connections to the Network Module are automatically trusted and
accepted.
STEP 4:Action on the agent( IPP/IPM )while the time to accepts new agents is running on the Network Module
Remove theNetwork module certificate file(s) *.0that is (are) located in the folder
Eaton\IntelligentPowerProtector\configs\tls.
Card wrong timestamp leads to "Full acquisition has failed" error message on Software
Symptoms:
IPP/IPM shows the error message"The full data acquisition has failed" even if the credentials are correct.
Possible cause:
The Network module timestamp is not correct.
Probably the MQTT certificate is not valid at Network module date.
Action:
Set the right date, time and timezone. If possible, use a NTP server, refer to Contextual
help>>>Settings>>>General>>>System details>>>Time & date settings section.
3.7.7.8.1 For other issues
For details on other issues, see the Troubleshooting section.