EditShare 24Q - Page 94

94 TP-00347-01
Chapter 6: Troubleshooting
A1 Open MailSlot (Import/Export
Element) failed
Retry operation, after several
occurrences contact technical
support
MailSlot release mechanism
defect
A3 Sled motor #2 blocked Run 'Library Verify Test', after
sev
eral occurrences contact
technical support
Media changer probably
defective.
(Does not apply to 24Q and 48Q
Ark T
ape Libraries)
Sled motor #2 not connected or
defect.
Sled motor #2 voltage too low.
Sled home sensor #2 defect.
Sled sensor #2 connecting cable
damaged
.
Media changer controller or
distr
ibution boards defect.
Check top sled mechanism
(
gears, sheet guide locking)
according stiffness in movement.
A4 Cannot find sled #2 block within
th
e expected range
Run 'Library Verify Test', after
several occurrences contact
technical support
Media changer probably
defective.
(Does not apply to 24Q and 48Q
Ark T
ape Libraries)
Cabling incorrect.
Check top sled mechanism
(
gears, sheet guide locking).
A5 Sled home sensor #2 not found Run 'Library Verify Test', after
sev
eral occurrences contact
technical support
Media changer probably
defective.
(Does not apply to 24Q and 48Q
Ark T
ape Libraries)
Media changer controller defect.
Sled home sensor #2 defect
(me
chanics, electronics).
Cabling incorrect.
A6 Elevator sensor not found Run 'Wellness Test', after several
oc
currences contact technical
support
Media changer probably
defective.
(Does not apply to 24Q and 48Q
Ark T
ape Libraries)
Media changer controller or
distribution boards defect.
Elevator sensor defect
(me
chanics, electronics).
Cabling incorrect.
Elevator motor not connected or
def
ect.
Elevator motor voltage too low.
Check elevator mechanism
ac
cording stiffness in movement.
Error
C
ode Description User Action Critical Component Status